Matured student pursuing Master's degree in trauma- informed family therapy. Fully committed to serving and empowering individuals to thrive and succeed to achieve wholesome lives. Passionate about youth and family relationship building. In particular, determined to mitigating the effects of early childhood trauma and inspire youth and families to dream and reach their goals.
Overview
1
1
Dynamic community health promoter
8
8
years of professional experience
Work History
High Fidelity Wraparound Targeted Case Manager
Volunteers Of America/Wisconsin
09.2023 - Current
Successfully completed 47 hour High Fidelity Foundations training.
During home home visitation, applied understanding of children’s mental health and exercised cultural sensitivity to work collaboratively with youth and families, their supports, other professionals, and community partners to develop individualized, family determined, strength-based plans of care.
Conducted weekly family home visits to educate, guide, and follow up on implementation progress.
Applied Wraparound Case Management process emphasizing empowering youth and families to collaboratively develop, implement and monitor each individualized family's plan of care.
Conducted strengths and needs assessments.
Prepare and maintain files to include summary documents, crisis plans, plans of care, progress notes, assessments by other professionals, referrals and other pertinent information using Credible electronic health system.
Educated youth, families, providers and community members about High Fidelity Wraparound process implementation.
Provided leadership in development, implementation and evaluation of individualized plans of care.
Targeted Mental Health Case Manager
Youable Emotional Health
04.2023 - 07.2023
Conducted functional assessments to determine individual needs and articulated personalized care plans to improve holistic patient and family health.
Received clinical consultation from clinical supervisors.
Customized client-centered safety and crisis plans.
Coordinated services with mental health professionals, providers, and school social workers on family care plans.
Developed team collaboration and functioned independently to maximize case management implementation.
Executed 100% of 10 family case load through home visits through face-to-face contact with youth and families for foster rapport.
Advocated for clients and families within several social services system.
Performed continuous clinical research on client-diagnosed disorder/s in order to better serve families.
Kept full documentation on patient progress, treatment recommendations, youth and family points of contact,
Integrated Clinical Services Technician
Independent Living Placement MN
08.2022 - Current
Executes safety protocols and policies to improve client independent living standards by conducting daily health and safety visits.
Provides education, support, and guidance to individuals with variety of disorders; such as Post Traumatic Stress Disorder; Bipolar disorder, Adjustment Disorder, Intermittent Explosive Disorder, Oppositional Defiant Disorder, Attention Deficit Disorder, Borderline Personality Disorder, and Conduct Disorder. At present writer, has accumulated 4000 hours of direct delivery of mental health services hours provided to residents.
Documents daily case notes on client status, behavioral changes, crisis episodes, and client goal progress.
Supports and guides clients with living skills challenges, emotional regulation skills, and community activity participation.
Assists residents with vocational development skills, skills identification, and job search skills.
Community Health Worker
Wellshare International
05.2018 - 04.2023
Educated and guided Ucare Spanish speaking members in the use and access of MA benefits and entitlements. Fully documented contract statistics. Created, developed and implemented outreach initiatives to reach Spanish speaking communities. Outreach initiatives surpassed planned points of contacts 300 to 16,000 points of contact while keeping budget for initial planed outcome.
Coordinated and promoted emergency services promotions such as rent assistance, utility supplemental aid, food support from county and non-profit organizations during the critical period of the Covid-19 pandemic.
Monitored delivery, processing, and approval of 350 applications for emergency county services for low income families.
Completed full documentation of emergency assistance applications for individuals and families.
Organized, planned, and promoted Covid-19 vaccination mobile clinics in the Twin Cities and key rural areas throughout southern Minnesota.
Connected 75 families mental health resources.
Developed and implemented training classes to educate 250 parents about identifying mental health and mental health symptoms during the Covid-19 critical period.
Teaching Lead Pastor
La Puerta Abierta Church UMC/The Open Door Church UMC
02.2018 - 06.2022
Assisted and advocated for families in securing housing and mental health services for community members with limited English skills.
Provided spiritual care through visitation, counseling, and prayer.
Coordinated and implemented care plans for 25 youth and families who were part of the Treehouse support group program.
Implemented academic skill-building and targeted classes for youth at risk.
Established and developed youth-centered mentoring programs for youth at risk through the Treehouse mentoring program at La Puerta Abierta United Methodist.
Supervised administration and management of all areas of bilingual ministry including Treehouse mentoring program.
Trained, coached and supervised 15 volunteers entering the Treehouse mentoring project.
Planned and conducted worship services, authored sermons, and worked with leadership teams to carry out church community vision and mission.
Family Educator
NAMI-National Alliance On Mental Illness Minnesota
04.2018 - 09.2018
Implemented outreach strategy to connect Spanish-speaking parents with mental health resources in Dakota County and advocated for their children within the Dakota School Districts.
Supported parents by conducting one-one home consultations about concerns about children's behavior.
Performed initial intake assessments for children displaying abnormal behaviors.
Developed partnerships with educators and counselors in finding ways to communicate effectively with Spanish-speaking parents.
Developed and implemented care plans for youth/family crises and coached parents during implementation of care plans to mitigate crisis escalation.
Documented data and completed statistics for county grant requirements.
Wellness Program Coordinator
Pillsbury United Community And Children's Hospitals
08.2016 - 11.2017
Developed trusted relationships with parents and youth in a bilingual language setting in a high health risk population in Minneapolis, MN.
Developed a health curriculum to address the prevention of diabetes and abnormal weight among Hispanic youth.
Implemented staff training program and educational lesson plans for group activities.
Identified and addressed youth barriers to healthy nutrition.
Identified and referred families to community resources to improve well-being and better quality of life.
Shift Manager/Pharmacy Technician
Walgreens Pharmacy
10.2015 - 09.2017
Ensured superior customer experience by addressing customer concerns, while expeditiously addressing customer concerns and fostering customer satisfaction and loyalty.
Managed wide variety of customer services at pharmacy, and administrative tasks, and consistently resolved customer issues quickly and efficiently.
Supervised and trained team members to specific duties to best meet the needs of shoppers, store, and pharmacy priorities.
Filled prescriptions, and prepared prescription labels with accuracy for shift pharmacist to review and approve.
Education
Bachelor of Science - Leadership Development
College of Biblical Studies
Houston, Texas
2010
Skills
Proficient bilingual Spanish and English speaker, reads, and writes both languages
Discerning mind
Strength-based care planning
Active and conscientious listener
HIPAA Guidelines Proficiency
Effective Intake Assessment
Client and Family Advocacy
Family conflict resolution
Interpersonal communication
Critical thinker
Healthcare Advocacy
Youth & Family crisis interventions
Timeline
High Fidelity Wraparound Targeted Case Manager
Volunteers Of America/Wisconsin
09.2023 - Current
Targeted Mental Health Case Manager
Youable Emotional Health
04.2023 - 07.2023
Integrated Clinical Services Technician
Independent Living Placement MN
08.2022 - Current
Community Health Worker
Wellshare International
05.2018 - 04.2023
Family Educator
NAMI-National Alliance On Mental Illness Minnesota
04.2018 - 09.2018
Teaching Lead Pastor
La Puerta Abierta Church UMC/The Open Door Church UMC
02.2018 - 06.2022
Wellness Program Coordinator
Pillsbury United Community And Children's Hospitals