Samuel Lopez
Reseda,CA
Summary
Results-oriented customer service professional with a focus on effective communication and adaptability. Known for resolving issues promptly and training new team members. Prepared to contribute to a positive customer experience and operational success.
Overview
9
9
years of professional experience
Work History
Food Stand Attendant
Universal Studios
Universal City, California
08.2018 - 12.2025
- Processed cash register transactions accurately and quickly.
- Implemented health and safety compliance measures during food preparation.
- Trained new employees on proper food handling procedures.
- Engaged with customers to improve dining experience.
- Restocked supplies of food items, condiments, and napkins as needed.
Customer Service Representative
Metro by T-Mobile
Reseda, California
02.2018 - 08.2018
- Ensured service quality by adhering to company policies and procedures consistently.
- Trained new team members on customer service protocols and best practices.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Customer Service Associate
Walgreens
North Hills, California
09.2016 - 01.2018
- Provided support for self-checkout machines to elevate customer experience.
- Handled sensitive customer information with confidentiality and professionalism.
- Coordinated with management to formulate strategies for service improvement.
- Greeted customers and assessed needs to provide effective solutions.
Education
High School Diploma -
Birmingham Charter High School
Lake Balboa, CA05-2014
Skills
- Food preparation
- Cash handling
- Health compliance
- Employee training
- Inventory management
- Customer relationship management
Languages
Spanish
Professional
Timeline
Food Stand Attendant
Universal Studios
08.2018 - 12.2025
Customer Service Representative
Metro by T-Mobile
02.2018 - 08.2018
Customer Service Associate
Walgreens
09.2016 - 01.2018
High School Diploma -
Birmingham Charter High School