Samuel Lutumba
Bronx
Summary
Dynamic and results-driven professional with experience at SC Associates, excelling in energy data analysis and compliance reporting. Proven adaptability and effective communication skills enhance team collaboration. Proficient in technical support and digital tools, contributing to improved operational efficiency and user satisfaction. Passionate about sustainability and committed to driving impactful change.
Overview
4
4
years of professional experience
Work History
ENERGY & SUSTAINABILITY INTERN
SC associates
Queens
03.2025 - Current
- Collected and verified utility data for LL84 benchmarking using ENERGY STAR
- Portfolio Manager
- Assisted with lighting system evaluations and compliance reports for LL88 audits
- Supported LL97 carbon emissions modeling and performance filing for NYC Department of Buildings
- Conducted technical energy data analysis and participated in building energy audits
SECRETARY
Acacia Network
The Bronx
01.2024 - 08.2024
- Provided exemplary front desk support by greeting clients and visitors, ensuring a welcoming and professional atmosphere.
- Managed incoming calls and inquiries, efficiently directing them to appropriate departments and handling requests to enhance customer satisfaction.
- Organized and maintained filing systems, both physical and digital, to facilitate easy access to important documents and information.
HELP DESK
Nagarro
Manhattan
04.2022 - 08.2022
- Acquired hands-on experience in operating a Help Desk, focusing on delivering exceptional customer service and technical support to users.
- Trained in troubleshooting and resolving a variety of technical issues, enhancing user satisfaction and efficiency.
- Data collection
- Familiarity with digital service desk tools and software, streamlining support processes and improving response times.
Education
Electrical Engineering -
City Tech
Brooklyn, NY01.2028
High School Diploma -
Chelsea CTE
Manhattan, NY01.2024
Skills
- Adaptability
- Team collaboration
- Data export
- Digital proficiency
- Technical support
- Effective communication
Accomplishments
Graduated High School as the first school president in my school
Languages
- English, Native or Bilingual
- French, Limited Working
- Spanish, Full Professional
- Portuguese, Full Professional
Timeline
ENERGY & SUSTAINABILITY INTERN
SC associates
03.2025 - Current
SECRETARY
Acacia Network
01.2024 - 08.2024
HELP DESK
Nagarro
04.2022 - 08.2022
Electrical Engineering -
City Tech
High School Diploma -
Chelsea CTE