Samuel Lynch
Brunswick,OH
Summary
From the beginning of my working career, every job I have done, I have always been viewed as reliable and trustworthy. I have a great work ethic and a passion to work hard. I developed great skills that helped me gain the respect and trust of my employer and coworkers. In high pressured situations, I take the lead and find ways of solving the problem at hand. College has taught me how to be more confident with my knowledge and abilities.
Overview
7
7
years of professional experience
Work History
Territory Manager
Priority1
Independence, OH
08.2023 - Current
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Resolved customer complaints regarding sales and service.
- Established relationships with key customers, vendors, and distributors in the area.
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Conducted cold calls to offer services to potential customers.
- Met or exceeded established targets for revenue growth month over month.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained schedule of class assignments to meet deadlines.
- Understood and followed oral and written directions.
- Collaborated with cross-functional teams such as marketing and finance to achieve organizational goals.
Mover
Andrew's Moving and Storage
Streetsboro, OH
01.2022 - 07.2023
- Moved furniture and boxes using utility dolly and truck ramp
- Arranged items at destination according to customer requests and instructions
- Strapped items down over protective padding to secure throughout transportation
- Followed verbal and written instructions to properly move and ship products.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Communicated effectively with customers regarding arrival times, estimated completion times, special requirements ; building strong relationships between clientele and employer.
- Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
- Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
Customer Service Associate
Lowes Home Improvement Stores
Fairlawn, OH
01.2021 - 11.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Informed customers about special promotions and provided detailed information for various products
- Responded to customer requests for products, services and company information
- Answered constant flow of customer calls with minimal wait times.
Customer Service Cashier
Donutland
Brunswick, OH
04.2017 - 01.2021
- Resolved customer complaints and maintained clean and tidy checkout area
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store
- Counted money in drawers at the beginning and end of each shift
- Handled daily credit and cash transactions for customers with accuracy and speed
- Performed cash, card and check transactions to complete customer purchases.
Education
Bachelor of Science - Business Management
Kent State University
05.2023
Associate of Arts - Business Administration and Management
Cuyahoga Community College
05.2021
Skills
- Creative & Innovative Thinking
- Problem Solving
- Leadership
- Strong Communications
- Territory Management
- Lead Prospecting
- Time Management
- Goal Setting
- Customer Relationship Management
- Opportunities Identification
- Product and Service Sales
- Sales Forecasting
- CRM Software
Accomplishments
- Made Dean's List at Kent State
- Met Monthly Forecast in Sales Position
Timeline
Territory Manager
Priority1
08.2023 - Current
Mover
Andrew's Moving and Storage
01.2022 - 07.2023
Customer Service Associate
Lowes Home Improvement Stores
01.2021 - 11.2021
Customer Service Cashier
Donutland
04.2017 - 01.2021
Bachelor of Science - Business Management
Kent State University
Associate of Arts - Business Administration and Management
Cuyahoga Community College
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