Samuel Hart
Boerne,TX
Summary
Resourceful Project Manager with 10 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
15
15
years of professional experience
1
1
Security Clearance: Active TS/SCI
Work History
Project Manager
SMS
2023.09 - Current
- Manages stakeholders' engagement and facilitated the development of project requirements, meticulously documenting processes to comply with federal standards for commercial wireless implementation across 15 sites throughout the United States
- Implemented transformative project tracking system enhancing collaboration and team efficiency
- Revitalized and strengthened customer relations on key portfolio directly improving customer retention rate.
Project Manager
PepperDash
2023.02 - 2023.09
- Spearheaded audiovisual software development projects, serving as the primary customer liaison
- Successfully directed software engineers in the development of detailed project plans, including advanced programming implementations using Crestron, QSC, Extron, and other control systems
- Collaborated with technical leads to craft proposals with an impressive 90% acceptance rate
- Maintained an exceptional realization average above 95% across all assigned projects, reflecting efficient resource management and project execution
- Took charge of a high-complexity project for a global banking institution with a budget exceeding $1.2M.
Project Manager
AVI-SPL
2022.08 - 2023.02
- Directed a portfolio of 30+ projects for major client accounts, delivering digital enablement solutions valued at over $3 million
- Managed projects across all phases, ensuring compliance with internal processes
- Acted as a key liaison between project sponsors, stakeholders, engineers, and vendors, fostering strong professional relations with external IT vendors through integrated applications
- Led a team of 20+ IT professionals to efficiently deliver 30+ major audio-visual solutions annually, with project budgets ranging from $20,000 to over $650,000, requiring a total of 9,000+ resource hours
- Established a robust communication plan to key stakeholders within the first 30 days of employment minimizing potential legal risks while delivering timely, transparency reporting for projects facing challenges
- Spearheaded the standardization of project documentation processes for five Project Managers, resulting in enhanced traceability, improved project execution, and streamlined communication for over 200 projects.
Senior Audio-Visual Engineer
Tribalco LLC
2019.11 - 2022.08
- Orchestrated the entire lifecycle of 10 audiovisual installation projects, encompassing design, installation, configuration, and operation
- Additionally, initiated business development meetings with prospective clients, conducted site surveys, generated estimates for request for proposals, and crafted detailed technical drawings
- Engineered cross-architecture network domain solutions to incorporate emerging technologies, ensuring compliance with regulatory standards (JITC/NIAP/NIST) for 8 top secret Department of Defense facilities
- Led small teams of technical installers and programmers to deliver timely installations for projects valued at $3.5 million, effectively managing supply chain delays with four vendors
- Enhanced customer relations through proactive engagement, transparent communication, and assertive interaction resulting in securing new and repeat business opportunities valued at over $1 million
- Proactively developed meticulous contract deliverables with training manuals, as-built drawing sets, equipment list, and guarantee detailing saving 30 hours in project completion time.
Senior Manager, Video Operations Center
Department of the Army
2009.08 - 2019.11
- Directed video services for an 800-person organization, ensuring secure encrypted video and voice services across 46 globally dispersed sites
- Managed resource allocation, IT lifecycle replacement, site validation testing, and end user training
- Evaluated and implemented new VTC infrastructure for 15 conference meeting spaces, resulting in a remarkable 70% increase in efficiency, centralized management, and improved security posture compliance
- Led the redevelopment of an internal tracking system to capture key performance indicators for audiovisual management, leading to a 35% enhancement in operational use and revenue allocation
- Designed and implemented training and peer-mentoring programs for incoming technicians across partnered organizations, reducing onboarding time by 65% and increasing customer satisfaction by 45%
- Successfully managed vendor software licenses and consulting services worth $2 million annually, ensuring cost-effective and efficient service delivery.
Education
BBA - Business Administration And Management
The University of The Incarnate Word
San Antonio, TX05.2018
Skills
- Customer-Centric Project Leadership
- Vendor Relationship Management
- Stakeholder Relations
- Project Management
- Project planning and development
- Client Relations
- Stakeholder Communications
- Cross-Functional Collaboration
- Technical understanding
- Agile Methodology
Certification
- OSHA 30 - 2022
- AVIXA CTS (Certified Technology Specialist) - 2022
- LED Displays - Christie Certified Specialist - 2022
- Extron Network AV Professional - 2022
- Extron Institute Control Professional - 2020
- Cisco Certified Network Associate (CCNA) - 2019
- Cisco Certified Entry Networking Technician (CCENT) - 2019
- DANTE - 2019
- Think Logical Tech 100 - 2015
- CompTIA Security + - 2014
- CompTIA Network + - 2013
- Polycom Collaboration Suite - 2012
- AMX Control Systems Programmer - 2010
Languages
Spanish
Professional Working
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