Samuel Maeder
Anoka,MN
Summary
Dynamic Information Security Officer with proven expertise at Lift Brands in identity and access management and security policy development. Adept at leading risk management initiatives and fostering a security-focused culture. Recognized for enhancing compliance and streamlining user lifecycle processes, while effectively collaborating with stakeholders to drive security initiatives forward.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Information Security Officer
Lift Brands
Chanhassen, MN
04.2019 - 04.2025
- Reviewed and restructured Active Directory to ensure the separation of users by location and department.
- Worked to simplify group assignments by role to enable least privilege, based on job type.
- Created user lifecycle policies and procedures.
- Worked with IT to ensure the ease of job changes, user name changes, and termination.
- Worked to standardize cybersecurity to follow regulatory and standardized best practices.
- Lead risk identification and management practices.
- Focused on documenting policies, procedures, and IT practices in a centralized location (through Teams and SharePoint).
- Used Asana and Tasks to manage and track projects.
- Worked to influence a security mindset, and onboard stakeholders and business teams to new security initiatives.
- Lead a third-party SOC to help identify security threats and perform threat hunting when necessary.
- Worked to track security initiatives to present to executive leadership and the board.
Desktop Support Manager
Girl Scouts of Minnesota and Wisconsin River Valle
Saint Paul, MN
01.2016 - 04.2019
- Managed user accounts within Active Directory ensuring proper permissions were granted appropriately.
- Developed user lifecycle policy and procedures.
- Conducted regular training sessions for staff members on how to use various computer programs properly.
- Maintained inventory of hardware components such as motherboards, memory sticks, hard drives.
- Ensured compliance with IT policies and procedures for all desktop systems.
- Troubleshot local area networks by running diagnostics tests and performing repairs as needed.
- Provided remote access support via telephone or other means when necessary.
- Managed backup, user account and helpdesk systems.
- Implemented new technologies to improve user experience and productivity.
- Reviewed and approved project plans prior to implementation.
- Monitored the performance of desktops, laptops, mobile devices, printers, scanners.
- Coordinated with vendors to troubleshoot hardware, software issues or procure replacement parts, equipment.
- Evaluated organization's technology to recommend upgrades for hardware and software.
- Coordinated with internal departments to ensure efficient use of resources for desktop support operations.
- Recruited, trained and supervised IT department staff.
- Met with stakeholders to collaborate and resolve problems.
- Procured IT resources for strategic and operational computing requirements.
Service Desk Support Representative
Merrill Corporation
Roseville, MN
03.2012 - 12.2015
- Adhered to company policies and procedures while providing excellent customer service.
- Maintained records of data communication transactions, problems, and remedial actions or installation activities.
- Demonstrated strong problem-solving skills to diagnose and troubleshoot technical issues.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Referred major hardware or software problems or defective products to vendors or technicians for service.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Prioritized tasks based on urgency and importance of the issue being reported by the customer.
- Created knowledge base articles that addressed common customer questions or concerns.
- Provided technical support to customers via phone, email and chat.
Education
Master of Science - Information Assurance And Cybersecurity
Capella University
Minneapolis, MN09-2021
Certification - A+, Networking+, CCNA/CCNP, Solaris Unix Admin
KRS Computer And Business School
Bloomington, MN08-2003
CISSP - Information Security
ISC2
OnlineCertification - Information Security
EC-Council Code Red
OnlineCertification - Security Operations, Secure Development, Pen Test
TryHackMe
OnlineSkills
- Identity and Access management
- Active Directory management
- User lifecycle management
- Compliance management
- Threat intelligence
- Security policy development
- Security awareness training
- Penetration testing
- Disaster recovery
- Vulnerability assessment
- Incident response
- Privacy regulations
- Encryption technologies
- Physical security
- Cybersecurity management
- Endpoint security
- Social engineering prevention
- Network security
- Security policies
- Security policy writing
- Security awareness
- Team leadership
- Customer support
- Cloud security fundamentals
- Cloud security assessment
- Cloud security
- Security Incident Management
- Incident response planning
- Disaster recovery planning
- SIEM management
- Vendor coordination
Affiliations
- Working on cars.
- Rebuilding aluminum boats.
- Teaching myself new trades.
- Running a gaming community and hosting gaming servers.
Accomplishments
- Graduated summa cum laude.
- Award of Excellence from Minneapolis FutureCon 2023 and 2024.
Certification
- ISC2 CISSP
- ISC2 CC
- CompTIA A+ Certification
- EC-Council C-CISO
- National Society of Leadership and success Advanced Leadership Certification
- National Society of Leadership and success Executive Leadership Certification
References
References available upon request.
Education and Training
other,other,other,other,other
Personal Information
Certifications Currently Persuing
- Certified in Cybersecurity (CC) from ISC2
- Certified Information Systems Security Professional (CISSP) from ISC2
Timeline
Information Security Officer
Lift Brands
04.2019 - 04.2025
Desktop Support Manager
Girl Scouts of Minnesota and Wisconsin River Valle
01.2016 - 04.2019
Service Desk Support Representative
Merrill Corporation
03.2012 - 12.2015
Master of Science - Information Assurance And Cybersecurity
Capella University
Certification - A+, Networking+, CCNA/CCNP, Solaris Unix Admin
KRS Computer And Business School
CISSP - Information Security
ISC2
Certification - Information Security
EC-Council Code Red
Certification - Security Operations, Secure Development, Pen Test
TryHackMe
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