Experienced with inventory management, stock organization, and timely replenishment. Utilizes efficient methods to maintain accurate records and streamline stock processes. Knowledge of effective teamwork and adapting to dynamic work environments.
Overview
8
8
years of professional experience
Work History
Stock Clerk
Publix
04.2024 - Current
Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
Answered customer questions and provided detailed product information.
Stocked and arranged merchandise according to size or color matching planogram images and instructions.
Reduced stock discrepancies by conducting regular audits and cycle counts, promptly addressing any issues discovered.
Removed debris and packaging from boxes and separated for recycling or disposal.
Checked and pulled defective or expired products from shelves.
Collaborated with team members to maintain a clean, organized, and safe work environment for all staff.
Operated different machinery such as forklifts, pallet jacks and hand trucks.
Backroom Associate
Levi’s
03.2023 - 02.2024
Received incoming merchandise and stored in correct stock locations.
Assisted with merchandise stocking and replenishment in backroom and on sales floor to match planogram images and instructions.
Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
Contributed to a positive team environment by collaborating with coworkers on various tasks and projects in the backroom area.
Assisted in achieving sales targets with efficient restocking of high-demand products on the sales floor.
Prepared products for promotional displays or special events following visual merchandising guidelines provided by store management.
Improved customer satisfaction rates by promptly responding to inquiries regarding product availability or location within the store.
Maintained a clean and safe work environment, complying with all company policies, procedures, and safety regulations.
Cable and Internet Technician
Breezeline
01.2022 - 02.2023
Set up hardware and software in optimal configurations to meet network performance requirements.
Stayed current on industry trends and technological advancements to provide knowledgeable recommendations for clients'' networking needs.
Efficiently managed time and resources to balance a high volume of service requests, ensuring timely resolution for all clients.
Optimized network performance for clients by performing routine maintenance and system updates.
Enhanced customer satisfaction by promptly troubleshooting and resolving internet connectivity issues.
Implemented security measures to protect client data and maintain the integrity of their networks.
Provided remote assistance when necessary, guiding customers through step-by-step troubleshooting procedures over the phone or via email correspondence.
Demonstrated a commitment to safety by consistently adhering to established protocols and wearing appropriate personal protective equipment during installations and repairs.
Collaborated with team members to complete large-scale installations and infrastructure upgrades.
Educated end-users on proper equipment use and basic troubleshooting techniques, empowering them to resolve minor issues independently in future instances.
Backroom Coordinator
Marshalls
01.2021 - 01.2022
Supervised processing of orders, order tracking and delivery of goods
Performed database management and analysis of business functions and processes.
Maintained inventory for back-office supplies, computers and work-stations.
Advised on technical improvements to enhance internal systems and processes.
Mentored new employees in proper backroom procedures, fostering a team-oriented environment that prioritized collaboration and open communication.
Intern
Ministry of Finance Jamaica
01.2017 - 01.2018
Public Expenditure and Policy Coordination Division
Strategic Human Resource Management Division
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.