Samuel Marfo
Yonkers,NY
Summary
Adept at maintaining impeccable safety standards and efficiency, I significantly enhanced customer satisfaction and operational smoothness at Werner Enterprises. Skilled in route planning and vehicle maintenance, my proactive approach and strong work ethic ensured on-time deliveries and zero accidents, showcasing my commitment to excellence and reliability in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Truck Driver
Werner Enterprises
07.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Delivery Driver
Amazon
04.2024 - 07.2024
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Security Officer
Cross Bronx Residence
04.2013 - 03.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Education
GED -
Prempeh College
Kumasi Ghana 09-1997
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Commercial driving
- Vehicle inspections
- DOT compliance
- Long-haul driving
- Load security
- Route planning
- GPS and route planning
- Vehicle maintenance
Timeline
Truck Driver
Werner Enterprises
07.2024 - Current
Delivery Driver
Amazon
04.2024 - 07.2024
Security Officer
Cross Bronx Residence
04.2013 - 03.2024
GED -
Prempeh College
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