Summary
Overview
Work History
Education
Skills
Languages
Details
Languages
Timeline
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SAMUEL MARIA

SAMUEL MARIA

Malden,MA

Summary

Dedicated and honest professional with a passion for client interactions. Proven experience in collaborative team dynamics and effective team management, demonstrating organizational skills and a commitment to achieving collective goals. A quick learner with ability to grasp new functions swiftly and a continuous commitment to expanding knowledge and skill sets. Eager to contribute these attributes to a dynamic work environment, adding value through a blend of interpersonal expertise, organizational prowess, and a proactive approach to learning and growth.

Overview

3
3
years of professional experience

Work History

Barista/Cashier

Bom Dough
Cambridge, MA
08.2024 - 11.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.

Manager

Fortissimo Coffeehouse
Somerville, MA
02.2023 - 08.2024
  • Operational Leadership: Oversee day-to-day operations of the coffeehouse, ensuring a smooth and efficient workflow
  • Staff Management: Recruit, train, and supervise a team of baristas and support staff
  • Foster a positive work environment, providing guidance, coaching, and performance feedback
  • Customer Experience: Ensure exceptional customer service by maintaining a welcoming atmosphere and addressing customer concerns promptly
  • Implement initiatives to enhance customer satisfaction and loyalty
  • Inventory Management: Monitor and manage inventory levels for coffee beans, supplies, and other products
  • Financial Management: Develop and manage budgets, monitor expenses, and maximize revenue
  • Implement pricing strategies in coordination with company policies and market trends
  • Quality Control: Ensure the consistent quality of coffee beverages and other menu items
  • Community Engagement: Develop and maintain positive relationships with the local community

AMAZON DRIVER

AMAZON
REVERE
01.2022 - 12.2023

Education

Bachelor of Science - Psychologist

University in Brazil
Brazil

Skills

  • Teamwork
  • Problem Solving
  • Creativity
  • Effective Time Management
  • Ability to Multitask
  • Leadership
  • Fast Learner
  • Adaptability
  • Microsoft Office
  • Ability to Work Under Pressure
  • Customer Service
  • Communication Skills
  • Ability to Work in a Team
  • POS Systems
  • FLUENT IN ENGLISH/ PORTUGUESE / SPANISH

Languages

  • PORTUGUESE
  • SPANISH
  • ENGLISH

Details

Malden, MA, 7819750496, samukamelo@icloud.com

Languages

English
Professional
Spanish
Professional
Portuguese
Native/ Bilingual

Timeline

Barista/Cashier

Bom Dough
08.2024 - 11.2024

Manager

Fortissimo Coffeehouse
02.2023 - 08.2024

AMAZON DRIVER

AMAZON
01.2022 - 12.2023

Bachelor of Science - Psychologist

University in Brazil

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SAMUEL MARIA