SAMUEL MARTIN
Spring hill
Summary
Experienced Motor Vehicle Operator with 38 years in the trucking industry. Known for a hardworking, honest, reliable, and dedicated work ethic. Committed to safety and ensuring on-time transport and delivery of goods and personnel. Versatile team player with strong navigational skills. Skilled in clear communication to eliminate transportation errors and improve efficiency through effective management and strategic scheduling.
Overview
34
34
years of professional experience
Work History
Sales Manager
Gulf Coast Wrecker
12.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to expain sales opportunities.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Transport Driver
Stepps Towing
04.2019 - 10.2024
- Transport oversized loads and equipment
- Inspected truck for defects and safe operating condition before, during and after trips.
- Obeyed traffic laws and followed established traffic and transportation procedures.
- Maintained safe driving habits to protect property and general public on roadways.
- Supervised loading and unloading of products.
- Obtained and maintained proper delivery authorization and pickup documentation.
- Completed daily logs and issued papers to customers.
- Managed proper transportation of dangerous goods with no incidents.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Kept accurate logs of all deliveries and trips.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Overseen Crew/Race Team
- Communications with Nascar Officials
- Weekly Race team meeting
Transporter Driver
Stepps Towing Race Recovery
01.2022 - 03.2023
- Transported trucks from track to track per race in 18 wheeler
- Transported from state to state
- Operated tow truck on race track to transfer wrecked cars to garage
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Increased operational efficiency with thorough documentation of transport logs, mileage records, and fuel consumption.
- Managed administrative logistics of events planning, event booking, and event promotions.
Lead Truck Driver
Maces towing and recovery
06.2005 - 03.2019
- Recovery Driver
- 18 wheeler wrecks
- Police calls
- Operated rotators and heavy equipment
- Supervised work crew on emergency calls
- Out of state runs
- State of emergency calls with generators
- Loaded, balanced and secured product to safely transport goods.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Hooked and unhooked trailers from tractor and converter dollies.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Maintained safe driving habits to protect property and general public on roadways.
- Worked well with dispatchers to communicate route and schedule changes.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Owner/Operator Truck Driver
Self-employed
04.2002 - 05.2005
- Import/Export containers to and from ports all over.
- Retained valid proof of insurance and registration in vehicles.
- Logged driving hours and fuel usage data on time to keep reports current.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Owner/Operator Truck Driver
Self-employed
02.1994 - 03.2002
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Loaded, balanced and secured product to safely transport goods.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Read and interpreted maps to determine vehicle routes.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
- Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Maintained safe driving habits to protect property and general public on roadways.
- Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
- Transport Import/Export containers from port to port
- Positive customer service
- Travel state to state
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Logged driving hours and fuel usage data on time to keep reports current.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Loaded, balanced and secured product to safely transport goods.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Read and interpreted maps to determine vehicle routes.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
- Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
- Maintained safe driving habits to protect property and general public on roadways.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Recorded expenses and maintained receipts.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
Terminal Manager
QS Storage and Transfer
07.1992 - 01.1994
- Supervised worker efficiency and rectified issues with performance.
- Supervised, hired, trained, evaluated and motivated team of employees and managed day-to-day activities of department.
- Reviewed e-logs and TMS system data to identify service hours violations, driver speed issues and fleet safety performance problems.
- Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
- Hired and trained new employees on warehouse safety and company policies.
- Initiated initial responses to emergencies involving transport personnel and resources, completed vehicle and industrial accident reports and assisted in investigations as necessary.
- Directed and coordinated activities of transport personnel responsible for loading, transporting and offloading of product.
- Dispatched drivers and tracked on-time deliveries.
- Directed day-to-day warehouse activities and set long-term goals.
Assistant Manager
QS Storage and Transfer
06.1991 - 07.1992
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
Education
Associate of Science - Business Management
ITT Technical Institute
Memphis, TN05.1991
Skills
- Vehicle Maintenance
- Critical Thinking
- Team Building
- Microsoft Office
- Data Management
- Conflict Resolution
- Customer Service
- Route Determination
- Punctual and Reliable
- Time Management
- Documentation and Recordkeeping
- Loading and Unloading
- Traffic Law Observation
- Relationship Building
- Friendly and Outgoing
- Route Management
- Verbal and Written Communication
- Valid Driver's License
- Calm Under Pressure
- Confidentiality Understanding
- Problem-Solving
- Clean Driving Record
- Driving and Transportation
- Safe Driving Techniques
- Schedule Management
- CDL License
- Maintenance and Repair
- Safety Protocols
- Organizational Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Sales strategy development
- Strategic planning
Accomplishments
- Named "Manager of the Year" in 2018.
Timeline
Sales Manager
Gulf Coast Wrecker
12.2024 - Current
Transporter Driver
Stepps Towing Race Recovery
01.2022 - 03.2023
Transport Driver
Stepps Towing
04.2019 - 10.2024
Lead Truck Driver
Maces towing and recovery
06.2005 - 03.2019
Owner/Operator Truck Driver
Self-employed
04.2002 - 05.2005
Owner/Operator Truck Driver
Self-employed
02.1994 - 03.2002
Terminal Manager
QS Storage and Transfer
07.1992 - 01.1994
Assistant Manager
QS Storage and Transfer
06.1991 - 07.1992
Associate of Science - Business Management
ITT Technical Institute
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