Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samuel Mauldin

Pleasant Prairie

Summary

Results-driven Porter Manager with expertise in team leadership, quality control, and training. Proven ability to oversee operations, enhance customer service, and maintain a safe work environment. Our dealership won back-to-back Presidents Awards (2023 and 2024) during my time as the Porter Manger. (An award Honda bestows to the top 10% of dealerships in North America and Canada.)

Overview

6
6
years of professional experience

Work History

Porter Manager

Honda Of Kenosha
Bristol
06.2021 - Current
  • Managed daily Porter operations of automotive service department.
  • Conducted regular quality checks on vehicle details.
  • Searched for applicants on Indeed, scheduled interviews, conducted interviews, and trained new staff.
  • Ordered chemicals every week to maintain stock and ensure production does not fall behind.
  • Oversee day-to-day operations to ensure my staff is on-task and working efficiently.
  • Took delivery of all new vehicles and prepped them for sale.
  • Walked property and grounds, picking up trash and debris to maintain curb appeal.
  • Maintained a safe work environment by adhering to all safety protocols.
  • Greeted customers and provided assistance with their needs.
  • Organized storage areas to maximize efficiency and promote a neat appearance.
  • Inspected equipment for proper function and reported any issues to management.
  • Performed regular inspections of floors, walls, ceilings, light fixtures for cleanliness standards.
  • Responded to spills, bathroom malfunctions and potential hazards.
  • Traveled to local vendors to pick up supplies or equipment repairs.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Handled, mixed and stored chemical products in compliance with safety requirements and standard operating procedures.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Led a team of 10+ employees, ensuring high productivity and excellent customer service.

Sandwich Artist

SUBWAY®Restaurants
Kenosha
09.2019 - 10.2020
  • Prepared sandwiches following customer specifications and adhering to quality standards.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Operated cash register, processing transactions accurately and efficiently.
  • Stocked ingredients and supplies to ensure availability during peak hours.
  • Cleaned dishes after peak business hours to uphold hygiene standards.
  • Prepared perishable foods including vegetables and seafood for daily service.

Education

High School Diploma -

Tremper High School
Kenosha, WI
06-2021

Skills

  • Vehicle inspection
  • Chemical handling
  • Quality control
  • Team leadership
  • Training and development
  • Inventory management
  • Staff performance monitoring
  • Time management
  • Reliability and punctuality
  • Problem-solving
  • Strong work ethic
  • Customer service

References

References available upon request.

Timeline

Porter Manager

Honda Of Kenosha
06.2021 - Current

Sandwich Artist

SUBWAY®Restaurants
09.2019 - 10.2020

High School Diploma -

Tremper High School
Samuel Mauldin
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