Summary
Overview
Work History
Education
Skills
Timeline
SalesManager
SAMUEL MCCONNELL

SAMUEL MCCONNELL

Cumming,GA

Summary

Growing up, I've always been taught the importance of hard work and never giving up. In my younger years I had made extra cash by working odd jobs such as landscaping, painting, construction, plumbing and some electrical work, all before I was legally aloud to be employed . I've learned the importance of being a 'Jack of all trades' and those skills have helped me in everyday life as well as professionally, my first legal job was at a restaurant where I ran food to customers for $2.13 an hour and I truly learned the value of a dollar After high school I joined the United States Navy as an Aviation Ordnance man. I learned special team leading skills and got to travel all around the world learning different cultures and experiences other people had to offer. I believe this experience helped mold me into an ambitious, understanding and well rounded individual that helped me succeed once I left the military. The importance of hard work and wide skill set has helped me move from a lead janitor all the way to an Operations manager in just one and a half years in my current company. I’ve been an Operations manager at 4 different clubs ranging from Jacksonville Florida to Atlanta Georgia and I thrive wherever I am positioned.

Overview

9
9
years of professional experience

Work History

Operations Manager

La Fitness
01.2020 - 01.2023
  • Ensure club is opened on time and staff is scheduled properly
  • Fix any issues with equipment and/or facility
  • If I'm unable to fix certain issues, I'm responsible for contacting the correct vendor and complete work orders to get issues resolved in a timely manner
  • Call members from all over the country to update balances owed
  • Receive calls from members to handle complaints about facility issues and account issues and help resolve them so customers and corporation are both satisfied
  • Conduct interviews to hire hard working staff for janitorial duties and front desk duties
  • Contact the correct emergency response in case of an incident and fill out incident reports correctly
  • Manage phone calls on my days off to make sure incidents don't occur in my absence
  • Sell memberships
  • Handle complaints and train staff how to handle complaints accordingly
  • Improved current club from a 79/82 to a perfect 100/100
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Job requires a college degree but I obtained it through leadership and ability to learn

Aviation Ordnanceman

The United States Navy
01.2014 - 01.2019
  • Assemble/Disassemble Bombs missiles and rockets
  • Load explosive ordnance onto aircrat
  • Responsible for the Storage and management of a primary bomb building magazine and 12 sailors producing 500lbs 1000lbs and 2000lbs Laser guided, GPS guided and joint attack munitions installing tail kits and nose kits to eliminate enemies of the state
  • Received Outstanding Volunteer Service medal for over-400 hours of community service in Bremerton middle/elementary schools, naval air museum in Pensacola, OSA in Pensacola, and construction in Bangkok Thailand
  • Received Global war on terrorism medal
  • Received Naval and Marine corps achievement medal
  • Two tours at over 10 different countries
  • Provided my skill set in Operation Afghanistan freedom and Operation Freedom sentinel
  • Received Blue Jacket of the Year as a junior sailor ( 1-2000 junior salors)

Education

High School Diploma -

West Forsyth High School
Cumming, GA
01.2011

Skills

  • Leadership
  • Management
  • Costumer service
  • Logistics
  • Account management
  • Problem solving

Timeline

Operations Manager

La Fitness
01.2020 - 01.2023

Aviation Ordnanceman

The United States Navy
01.2014 - 01.2019

High School Diploma -

West Forsyth High School
SAMUEL MCCONNELL