Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Mccourt

Bessemer

Summary

Personable and dependable with upbeat approach. Understands route planning and time management and possesses basic vehicle maintenance skills. Aims to ensure timely and accurate deliveries, contributing to customer satisfaction and operational efficiency. Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Dominos Pizza
07.2024 - Current
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Inspected load security and checked for damages.

Delivery Driver

Healthy Fresh Inc.
04.2022 - 05.2024
  • Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
  • Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
  • Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
  • Completed detailed trip logs documenting mileage, hours worked, fuel consumption, and any incidents encountered during deliveries.
  • Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
  • Demonstrated adaptability in managing last-minute changes to schedules or routes without compromising timeliness or quality of service.
  • Minimized company liability and risks to loads by obeying traffic laws.

Busser

Dave and Buster
05.2021 - 02.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Trained new staff in bussing and cleaning procedures.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.

Telemarketer

Unlimited Technology Solutions
03.2019 - 01.2021
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Developed strong relationships with clients, leading to repeat business and referrals.
  • Sharpened negotiation skills during the closure of challenging deals.
  • Provided comprehensive feedback on product performance, contributing to ongoing improvements in the company''s offerings.
  • Demonstrated adaptability by effectively cross-selling and up-selling various products, catering to diverse customer needs.
  • Kept up-to-date with industry trends and competitor offerings, adjusting selling points as needed for greater relevance.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Followed up with customers to solicit further sales.

Education

High School Diploma -

Helena High School
1310 Hillsboro Pkwy
03-2020

Skills

  • Teamwork and collaboration
  • Valid Driver's license
  • Customer service
  • Punctual and reliable
  • Safe driving
  • Loading and unloading
  • Vehicle cleaning and maintenance
  • Delivery recordkeeping

Timeline

Delivery Driver

Dominos Pizza
07.2024 - Current

Delivery Driver

Healthy Fresh Inc.
04.2022 - 05.2024

Busser

Dave and Buster
05.2021 - 02.2022

Telemarketer

Unlimited Technology Solutions
03.2019 - 01.2021

High School Diploma -

Helena High School

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Samuel Mccourt