Samuel Meahan
Oceanport,NJ
Summary
Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Sportsbook Manager
Caesars Entertainment
08.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Developed and maintained relationships with customers.
- Maintained professional, organized, and safe environment for employees and patrons.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Server
Char Steakhouse
05.2021 - 09.2022
- Optimize service quality by actively listening and responding to customer requests
- Provide menu and recommend food and drink options based on customer queries
- Check back to ensure customers are satisfied with all food items.
Education
Environmental Informatics -
Virginia Tech
Skills
- Data Structures
- Dashboards
- Python
- Customer Service
- Microsoft Excel
- R
- Multitasking Abilities
- Relationship Building
- Excellent Communication
- Negotiation and Conflict Resolution
- Staff Management
- Adaptability and Flexibility
Certification
Data Science Professional Certification, IBM
Timeline
Assistant Sportsbook Manager
Caesars Entertainment
08.2022 - Current
Server
Char Steakhouse
05.2021 - 09.2022
Environmental Informatics -
Virginia Tech