Summary
Overview
Work History
Skills
Timeline
Generic

Samuel Medina

Dallas,TX

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

13
13
years of professional experience

Work History

Operations Supervisor

Loomis
05.2011 - Current
  • Knowledge of Driver Guard Duties and responsibilities.
  • Performed new hire training and messenger training as team lead - have overseen training of new employees as Operations Supervisor.
  • As Loomis dispatcher provided customer service and scheduled services as needed.
  • Performed SafePoint repairs in a timely manner and assisted with troubleshooting over the phone as SafePoint Technician.
  • Performed Reroute of Dallas Branch - 58 Routes
  • Created daily Deployments assigning employees to routes.
  • Conduct monthly Safety meetings as needed.
  • Perform SmartDrive review with employees to ensure safe practices are being followed
  • Review Route Productivity with employees.
  • DOT knowledge - making sure DOT regulations are being followed.
  • Customer Claims Resolution
  • Report Workers Comp Claims
  • Report and Investigate vehicle accidents
  • TOPPS Knowledge / Weapon Certifications
  • Coach and issue progressive discipline when needed.
  • Conflict resolution

Skills

  • Operational Efficiency and Safety
  • Continuous Improvement Projects
  • DOT Requirements
  • Employee Development
  • Operations and Procedural Knowledge
  • Improve Performance
  • Route Optimization
  • Operations Management
  • Customer Relations
  • Logistics expertise
  • Scheduling Coordination
  • Risk Management

Timeline

Operations Supervisor

Loomis
05.2011 - Current

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Samuel Medina