Samuel M. Lee
El Paso,TX
Summary
Parks Operations Superintendent overseeing 115 maintenance crew members, facility upkeep, and park operations across city assets. Directs budget planning, requisitions, staffing actions, and workflow, handling 50+ items per month while keeping projects, grounds, and related systems aligned with safety and service standards. Coordinates 5+ park maintenance, repair, or improvement projects at once with contractors, department leaders, and the public to support repairs, improvements, and daily operations.
Overview
2
2
Certifications
6
6
years of professional experience
Work History
Parks Operations Superintendent
City of El Paso
- Track requisitions weekly while monitoring the section budget and related financial documents.
- Develop and update policies, procedures, and operational guidelines to support consistent park operations.
- Supervise assigned staff, conduct interviews, and prepare performance appraisals for promotions and discipline.
- Coordinate workflow, assign work, and train employees to complete maintenance tasks and emergency recalls.
- Oversee location operations and projects with contractors, vendors, department heads, tenants, and public officials.
- Direct crews performing repair, upkeep, cleanliness, disinfection, and safety compliance across buildings and grounds.
Facilities Maintenance Superintendent
City Of El Paso
El Paso, TX
07.2024 - 02.2026
- Directed daily maintenance operations for multiple facilities, prioritizing repairs and routine service requests.
- Supervised maintenance staff, assigned tasks, and monitored completion standards across scheduled work.
- Coordinated preventive maintenance scheduling to reduce service disruptions and support reliable facility performance.
- Managed vendor communication for contracted services, repairs, and follow-up on completed maintenance work.
Quality Assurance Manager
City Of El Paso
El Paso, TX
07.2024 - 07.2025
- Developed and implemented quality assurance protocols to enhance operational efficiency.
- Coordinated internal audits to identify compliance gaps and drive continuous improvement initiatives.
- Trained staff on quality standards and best practices, fostering a culture of excellence.
- Analyzed data from quality control processes to ensure adherence to regulatory requirements.
- Led cross-functional teams in root cause analysis for process deviations, implementing corrective actions.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
Facilities Maintenance Supervisor
City Of El Paso
El Paso, TX
10.2019 - 07.2023
- Supervised maintenance staff and assigned daily priorities to keep facility repairs on schedule.
- Reviewed facility conditions and directed repairs for HVAC, electrical, and plumbing systems.
- Monitored maintenance budgets and tracked supply usage to support cost-conscious operations.
- Directed vendor scheduling and service follow-up to keep outside repairs moving efficiently.
- Coordinated performance reviews and guided technicians on workmanship, reliability, and safety expectations.
- Maintained safety compliance by reinforcing procedures, documenting hazards, and correcting field issues.
- Planned workforce schedules to cover routine maintenance, urgent repairs, and seasonal workload changes.
- Prepared reports on completed work, outstanding repairs, and recurring facility issues for leadership review.
- Tracked project coordination activities for repairs, upgrades, and service interruptions across multiple sites.
- Managed vendor contract administration by reviewing service terms and monitoring follow-through on work requests.
- Supported capital improvement planning by gathering site needs and maintenance priorities for review.
Education
MBA - Business Administration and Management
Howard Payne University
Brownwood, TX08-2026
Bachelor of Arts - Business Administration and Management
Howard Payne University
Brownwood, TX05-2024
Skills
Budget monitoring
Policy development
Project coordination
Vendor management
Stakeholder communication
Staff supervision
Workforce scheduling
Performance appraisals
Safety compliance
Maintenance operations
HVAC systems
Electrical systems
Plumbing systems
Work order management
Preventive maintenance scheduling
Capital improvement planning
Energy management
Vendor contract management
Asset lifecycle management
Certification
U.S. Air Force Veteran as of May 2026
Timeline
Facilities Maintenance Superintendent
City Of El Paso
07.2024 - 02.2026
Quality Assurance Manager
City Of El Paso
07.2024 - 07.2025
Facilities Maintenance Supervisor
City Of El Paso
10.2019 - 07.2023
Parks Operations Superintendent
City of El Paso
MBA - Business Administration and Management
Howard Payne University
Bachelor of Arts - Business Administration and Management
Howard Payne University
Licenses
HVAC and Mechanical License, Universal EPA, Electrical