Samuel Montejano
Alamosa,CO
Summary
Accomplished at DISH, I leveraged tech-savviness and exceptional attention to detail to streamline repair workflows, enhancing team efficiency by 30%. Renowned for robust troubleshooting and fostering customer satisfaction, my proactive approach and multitasking prowess consistently drove project success and operational improvements across diverse roles. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 2 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused management professional experienced in maintaining safe and clean environments for owners and guests. Adept at handling private and confidential information with extreme care.
Overview
7
7
years of professional experience
Work History
Dish Remote Technichian
DISH
01.2021 - 04.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Maintained compliance with regulatory standards and safety requirements.
Sterile Processing Manager
Arkansas Valley Regional Medical Center
09.2017 - 11.2020
- Implemented a preventive maintenance program for sterilization equipment, reducing downtime and repair costs.
- Conducted regular audits of sterilization processes, ensuring compliance with industry standards and best practices.
- Established a culture of continuous improvement within the department by encouraging staff input on workflow enhancements and process improvements.
- Implemented a robust quality assurance program, tracking key performance indicators and using data-driven insights to drive continuous improvement efforts within the department.
- Initiated staff cross-training programs to increase versatility among team members while reducing potential bottlenecks in workflow productivity during peak periods or absences.
- Served as a liaison between the sterile processing department and other hospital departments, fostering effective communication regarding instrumentation needs and issues.
- Ensured proper sterilization of delicate surgical tools by implementing a thorough inspection process prior to release for use in the operating room.
- Coordinated with surgeons during complex cases to ensure proper instrumentation was available as needed during surgery.
- Facilitated communication with vendors and supply chain partners, addressing any issues or concerns related to instrument availability or quality.
- Developed policies and procedures for the handling, storage, and transportation of sterile instruments, ensuring consistently safe practices throughout the facility.
- Assisted in budget planning for the department, identifying cost-saving measures without compromising quality or patient care standards.
- Maintained accurate inventory records for all instruments and equipment, minimizing delays in surgical procedures due to missing or damaged items.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
House Manager
Inspiration Field
08.2015 - 09.2017
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Oversaw budget to manage expenditures and control costs.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Facilitated communication between family members regarding important updates or decisions related to the house manager role.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
Education
No Degree - Nursing
Trinidad State Junior College
Alamosa, CO05.2026
High School Diploma -
La Junta Jr/Sr High School
La Junta, CO05.2013
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Troubleshooting
- System Troubleshooting
- Work Planning and Prioritization
- Documentation And Reporting
- Deadline-oriented
- Extensive Organizational Skills
- Tech-Savvy
- Information tracking
- Document Preparation
Timeline
Dish Remote Technichian
DISH
01.2021 - 04.2022
Sterile Processing Manager
Arkansas Valley Regional Medical Center
09.2017 - 11.2020
House Manager
Inspiration Field
08.2015 - 09.2017
No Degree - Nursing
Trinidad State Junior College
High School Diploma -
La Junta Jr/Sr High School
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