10 years of experience providing administrative, clerical and sales support.
Extensive experience involving customer interface and establishing client rapport.
Work well with diverse audiences in a professional and courteous manner.
Respond quickly and adapt to new instruction, methods, procedures and technologies.
Communicate clearly and concisely to promote productivity and attain results.
Ability to create and deliver presentations tailored to audience needs and for training purposes.
Demonstrate success working in a team environment with changing priorities.
Overview
10
10
years of professional experience
Work History
Traffic Control Lead
Pro Traffic Services
Escondido, CA
11.2022 - Current
Managed setup and removal of temporary traffic control equipment according to specific traffic control plans in accordance with county or city permits.
Prepared detailed reports on daily activities related to traffic control operations.
Managed inventory of supplies needed for traffic control operations such as cones, signs, and barricades.
Provided input into the planning process for upcoming projects requiring specialized traffic control services.
Trained new personnel in proper safety protocols and procedures for setting up and monitoring roads affected by construction or special events.
Served as point of contact for members of general public, answering traffic-related questions and responding to complaints and requests.
Sales Account Representative
Pro Energy Services
10.2020 - 11.2021
Established and maintained positive business and customer relationships
Solved customer problems and complaints by finding solutions to maximize satisfaction
Assistance on large customer accounts with creation of sales and purchase orders
Participant to monthly inventory counts, bi-weekly safety meetings and forklift certification.
Sales Associate, Marketing and Media
Davalan Sales
05.2018 - 07.2020
Identified new sales opportunities with prospective clients
Expanded network of community clients to maximize business development opportunities
Collaborated with team members and other company departments to ensure efficiency and accuracy
Gained feedback from warehouse and shipping crew to continuously improve processes and procedures.
Floor Manager
North County Tavern+Bowl
03.2014 - 04.2018
Skill in executing large party events as a sales contact, scheduler and supervisor
Experience with high volume environments, providing effective assistance to employees
Encouraged a healthy team culture, as well as generated weekly schedules for employees
Excelled in direct customer service, sales, and feedback.
Education
Business Management -
Humboldt State University
Related Professional Skills
Utilizes tracking software for data entry and data reconciliation
Maintain and ensure confidentiality to client files, records and other sensitive material
Comfortable using payroll systems, including Quickbooks, and other financial programs
Knowledge of Microsoft Office Suites (Word, Excel, Powerpoint and Outlook) and possess the ability to navigate use of other web-based systems as necessary
Identifies and resolves conflicts between team members