Summary
Overview
Work History
Education
Skills
Timeline
Generic
Samuel Ogunsanya

Samuel Ogunsanya

Bradley,IL

Summary

Dynamic Branch Manager with proven success at Quick Choice Phones, enhancing customer satisfaction and driving revenue growth through effective relationship management and strategic sales initiatives. Skilled in coaching and mentoring teams, with a strong focus on operational excellence and attention to detail, consistently exceeding performance targets while fostering a collaborative work environment.

Overview

2026
2026
years of professional experience

Work History

Branch Manager

Quick Choice Phones
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.

Promo Manger

Muiltlinks Communications
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Picker

TENNECO
02.2025 - 03.2025

Picker who is fast to meet up daily picks of different parts for a production

Unloader

Lowes Distribution Center
10.2024 - 01.2025

Offloading of machandise from the long truck into the warehouse

Education

Diploma -

Seminary School
Nigeria
2017

National College Of Education - Social Psychology

College of Education
Nigeria
09.2003

Mobilaji Bank Anthony High School
Nigeria
1992

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Excellent work ethic
  • Attention to detail
  • Coaching and mentoring
  • Relationship building and management

Timeline

Picker

TENNECO
02.2025 - 03.2025

Unloader

Lowes Distribution Center
10.2024 - 01.2025

Branch Manager

Quick Choice Phones

Promo Manger

Muiltlinks Communications

Diploma -

Seminary School

National College Of Education - Social Psychology

College of Education

Mobilaji Bank Anthony High School
Samuel Ogunsanya