Hiking, Camping, anything outdoors
Samuel Ozer
Simpsonville,SC
Summary
Dynamic Data Analyst with a proven track record at DMDatabases, excelling in visual data communication and statistical analysis. Leveraged advanced Excel functions to enhance decision-making processes, consistently exceeding performance metrics. Known for strong problem-solving abilities and fostering customer relationships, driving satisfaction and retention through tailored solutions.
Overview
2
2
years of professional experience
Work History
Data Analyst
DMDatabases
04.2024 - Current
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Improved resolution time with effective problem-solving for customer complaints.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
Concrete Laborer
Penhall Company
06.2023 - 01.2024
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Demolished and repaired old concrete surfaces.
- Set wood and other forming materials to prepare for concrete pours.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
- Safely operated concrete-cutting and finishing drills, power saws and trowels to complete assigned tasks.
- Contributed to a clean work environment by performing daily job site cleanup tasks, promoting overall safety standards.
- Enhanced project efficiency by assisting in the setup and dismantling of concrete forms and frameworks.
- Routinely lifted and moved items weighing up to 50 pounds.
- Collaborated with team members to achieve timely completion of projects, meeting client deadlines and expectations.
- Increased productivity through effective teamwork while carrying out tasks like grading surfaces, setting up formwork, or placing rebar reinforcements.
- Assisted in accurate measurements for concrete placement, guaranteeing precise dimensions and alignment.
- Improved job site safety by conducting regular equipment inspections, ensuring proper maintenance and timely repairs.
- Maintained clear communication with supervisors regarding project progress, addressing potential issues or delays promptly.
- Contributed to client satisfaction by maintaining a professional demeanor and consistently delivering high-quality workmanship.
- Supported efficient material handling by organizing supplies and staging them at appropriate locations on the job site.
- Operated diverse manual and power tools to cut and shape concrete to required specifications.
- Interpreted blueprints and diagrams to determine project dimensions and requirements.
- Prevented job site accidents by adhering to established safety protocols during all phases of construction operations.
- Assisted in traffic management around construction sites, improving public safety.
- Ensured project specifications were met with precise measurement and cutting of rebar.
- Delivered projects within timelines by efficiently organizing tasks and collaborating with subcontractors.
- Facilitated smoother project inspections by maintaining clear and accurate work records.
- Enhanced project timelines by efficiently setting and aligning concrete forms.
- Improved project completion rate by effectively removing old concrete and preparing sites for new pours.
- Optimized material usage and budget by monitoring and adjusting project plans as needed.
- Improved safety on job site with rigorous adherence to OSHA standards and protocols.
- Supported project success with setup and removal of scaffolding and temporary structures.
- Streamlined task completion by maintaining and preparing all construction equipment.
- Fostered safer work environment by promptly addressing and reporting potential hazards.
- Shoveled materials such as dirt, gravel, and asphalt.
- Wore correct clothing and protective equipment for jobs.
- Cut, chipped, or sawed concrete to create desired shapes.
- Completed physically demanding tasks such as lifting up to 50+ pounds to move job materials.
Education
Fork Life, Scissor Life, Boom Lift
SCVCH
Greenville, SC 08-2023
Skills
- Visual data communication
- Statistical analysis
- Proficient in Python programming
- Proficient in Excel functions
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteSalary Range
$45000/yr - $100000/yrImportant To Me
Healthcare benefitsPaid sick leave401k matchAdditional Information
Seeking a long term career opportunity with benefits of health, vacation pay, and 401K.
Timeline
Data Analyst
DMDatabases
04.2024 - Current
Concrete Laborer
Penhall Company
06.2023 - 01.2024
Fork Life, Scissor Life, Boom Lift
SCVCH
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