Samuel Peters

• Coordinated with crew to increase task productivity and communication.
• Accomplished team objectives by effectively directing daily activities.
• Followed and supervised work practices to support safety and risk management guidelines.
• Maintained team flexibility by teaching members all key roles.
• Facilitated opening and closing procedures
• Handled more difficult and nuanced customer concerns
• Aided general manager in administrative tasks such as: checking in and out delivery drivers, completing food and drink orders, counting the till, and verify receipts at the end of the night
• As a crew chief my focus was to build up team morale to insure we were providing a quality experience for our customers
• Assisted my manager in developing systems to expedite food prep which helped us get our order completion times faster
• Assisted in quality control by preparing and reviewing our products for completion and accuracy before it is handed to the customer

As a Customer Service Representative

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Educated customers on special pricing opportunities and company offerings.
• Upheld quality control policies and procedures to increase customer satisfaction.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Maintained the general up keep of the store in order to provide the customer with a great first impression.
• Improved customer service wait times to mitigate complaints.
• Helped prep food for rush shifts

• Monitored and adjusted irrigation systems to distribute water according to crop needs.
• Assisted with maintenance and repair activities to keep buildings and equipment in safe and proper condition.
• Moved livestock to pastures for grazing or to scales and enclosures.
• Repaired buildings, fences and other pertinent structures to keep animals properly contained.
• Marked livestock to identify ownership and grade using brands, tags or tattoos.
• Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment.

• Installed new electrical components, fixtures and motors.
• Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
• Gathered required tools and equipment for each task to increase efficiency.
• Followed relevant electrical and building codes for each job.
• Kept work areas clean, neat and free of hazards.
• Maintained organization, cleanliness and safety in work areas.
• Measured and prepared supplies for electrical tasks.
• Listened to directives of senior electrical professionals to complete efficient tasks.
• Dug trenches and created holes to pull conduit and install supports.
• Performed installation, maintenance and tests of electrical energy systems and components by safely using all equipment and tools.
• Completed semi-skilled and skilled work under supervision of fully qualified professionals.
• Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.