Negotiating contracts, building relationships with vendors clients and venues to increase bookings.
Establish and implement policies, goals, objectives, and procedures and ensure compliance to all Environmental Health & Safety goals & objectives.
Producing Operations manuals which define how the business and day to day operations are to be run.
Production Planning, scheduling, communications with suppliers, staff and production
Make decisions concerning inventory requirements, work procedures, and duty arrangements, considering budgetary limitations and time constraints
Management of staff, including hiring, training, evaluation, and discharging process.
Hospitality Specialist
SpotOn
09.2023 - 05.2024
Increased territory sales by building strong relationships with key clients and developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
Prospected and conducted face-to-face sales calls with decision makers to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Developed and maintained strong relationships with key partners, resulting in higher collaboration and increased revenue generation.
Account Executive
Infotelligent
08.2022 - 03.2023
Leveraged internal sales tool to identify new potential customers, conducted cold calls, led product demos and utilized sales techniques to close new business
Fielded customer issues, coordinated with Sales Managers to identify solutions and support corrective action plans to ensure client satisfaction
Drove business development activities, qualified leads, identified prospects and helped develop new sales strategies to enhance sales team performance
Collaborated with cross-functional teams to enhance product visibility and create new product rollout strategy.
Small Business Account Executive
MP-HR
03.2020 - 08.2022
Brought in over 100 new logos generating over $500k in annual revenue
Promoted from SDR - Senior SDR - SDR Team Lead - Small Business Account Executive within 12 Months
Worked with CRO to close inbound and outbound opportunities and exceed revenue targets by 10% to 15% month over month
Assisted in hiring and development of new SDR's and SMB AE's
Included 1 on 1 meetings to improve outreach, objection handling, craft unique scripts and strategies etc
Developed and maintained multiple partnerships with Branch Managers, CPA's and Insurance brokers to help drive top of funnel pipeline.
Assistant Athletic Social Media Coordinator
University of Maine
01.2018 - 12.2019
Responsible for social media platforms for multiple UMaine sports
In one year I was responsible for a 22% increase in followers and engagement across all social media platforms.
Worked across multiple departments to create new images for targeted marketing attempts to drive social media engagement
Coordinated and delegated responsibilities to Social Media team during Game day to ensure proper coverage of all sporting events.
Education
Business Finance & Marketing - International Business
The University of Maine - Business School
Orono, ME
12.2020
Skills
Lead & Revenue Generation
Business Development
Negotiation
Relationship Building
Customer Relationship Management
Problem-solving and critical thinking
CRM Tools
Cross-functional Collaboration
Hunter
Team Leadership
Multitasking and Organization
Mentoring and Coaching
Certification
Timeline
Hospitality Specialist
SpotOn
09.2023 - 05.2024
Account Executive
Infotelligent
08.2022 - 03.2023
Operations Manager
Relish Catering & Events
03.2021 - Current
Small Business Account Executive
MP-HR
03.2020 - 08.2022
Assistant Athletic Social Media Coordinator
University of Maine
01.2018 - 12.2019
Business Finance & Marketing - International Business
The University of Maine - Business School
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