Samuel Pierson
Virginia Beach,VA
Summary
Dynamic Office Manager with a proven track record at the Virginia Dept of Veterans Affairs, excelling in organizational skills and office administration. Mastered confidentiality, streamlined operations by 30%, and enhanced team productivity through effective staff management and training. Skilled in account reconciliation and conflict management, ensuring optimal office efficiency and superior customer service.
Overview
6
6
years of professional experience
Work History
Office Manager
Virginia Dept of Veterans Affairs
02.1998 - 07.2004
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
Associate Of Applied Science - Engineering Mechanics
Tidewater Community College
Virginia Beach, VA06.2002
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Administrative Support
- Bookkeeping
- Document Management
- Clerical Support
- Account Reconciliation
- Mail handling
- Inventory Control
- Staff Management
- Human Resources
- Conflict Management
- Supply Management
- Administrative Oversight
- Employee Training
- Documentation and control
- Policy Implementation
- Training and coaching
Timeline
Office Manager
Virginia Dept of Veterans Affairs
02.1998 - 07.2004
Associate Of Applied Science - Engineering Mechanics
Tidewater Community College
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