Samuel Plaza
Norwalk,CA
Summary
Dynamic professional with a proven track record at CarMax, enhancing inventory accuracy by 20% and streamlining stock organization. Expert in inventory control and supply chain coordination, coupled with exceptional leadership and customer service skills. Demonstrated ability to improve operational efficiency and foster team collaboration across various roles. Hardworking Inventory Associate focused on maintaining accurate usage counts and documentation. Meticulous and methodical approach with an eye for discrepancies. Ready to bring deep knowledge of stock management and many years' experience to support business operations. Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas. Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Inventory Associate
CarMax
Buena Park, CA
06.2023 - Current
- Spearheaded initiatives to enhance inventory accuracy, achieving a 20% improvement in audit consistency
- Played a pivotal role in the implementation of streamlined stock organization practices, reducing retrieval times by 15%
- Collaborated with cross-functional departments to improve supply chain transparency and operational efficiency
Associate
In-N-Out Burger
California
04.2022 - 10.2023
- Mastered operations across all stations, including cashiering, food preparation, and inventory management
- Recognized for maintaining exceptional customer satisfaction scores and contributing to store profitability
- Enhanced team efficiency through proactive task delegation and problem-solving strategies
Busser/Runner
New Moon Restaurant
Buena Park, CA
01.2020 - 03.2022
- Supported restaurant operations by ensuring tables were reset promptly and guests were attended to efficiently
- Fostered a welcoming dining environment that increased repeat customer rates
- Praised for flexibility and dedication, contributing to smooth service during high-traffic hours
TA (Team Associate) - Center Store
Amazon Fresh
Cerritos, CA
12.2021 - 01.2022
- Promoted to Team Associate for demonstrating initiative and outstanding performance in task execution
- Orchestrated the handling of high-value shipments, ensuring compliance with company policies and standards
- Conducted training sessions for new hires, fostering a supportive and high-performing team culture
Server & Team Trainer
Studio Movie Grill
Buena Park, CA
11.2018 - 12.2019
- Delivered personalized service to hundreds of customers daily, consistently receiving positive feedback
- Streamlined training processes for new employees, improving onboarding efficiency by 25%
- Maintained calm and professionalism during high-pressure peak times, ensuring smooth operations
Education
High School Diploma -
Los Alamitos High School
Los Alamitos, CA05.2016
Automotive Technology - Mechanical Engineering
Long Beach City College
Long Beach, CASkills
- Inventory Control
- Supply Chain Coordination
- POS systems
- Merchandising
- Food Safety Standards
- Team Leadership
- Conflict resolution
- Exceptional customer service
- Relationship Building
- Time Management
- Task Prioritization
- Process Optimization
- Heavy Lifting
- Crisis Management
- Optimal storage organization
- Order picking and processing
- Utilization reports
- Merchandise processing
- Storage organization
- Ordering expertise
- Inventory cycle counting
- Route logs
- Utilization reporting
- Inventory analysis
- Delivery logging
Certification
- Food Handler Certificate
- ASE Certification
- ASE Automobile Service Consultant Certification
- Valid Driver's License
Accomplishments
- Consistently commended for leadership and performance at Amazon Fresh, leading to early promotion.
- Achieved a 100% accuracy rate during inventory audits at CarMax, contributing to the department's overall success.
- Enhanced customer satisfaction at In-N-Out Burger, resulting in a 10% increase in positive customer feedback scores.
- Designed and implemented efficient workflows at Studio Movie Grill, reducing service delays during peak hours.
Skills
Inventory Control, Supply Chain Coordination, POS Systems, Merchandising, Food Safety Standards, Team Leadership, Conflict Resolution, Exceptional Customer Service, Relationship Building, Time Management, Task Prioritization, Process Optimization, Heavy Lifting, Crisis Management
Timeline
Inventory Associate
CarMax
06.2023 - Current
Associate
In-N-Out Burger
04.2022 - 10.2023
TA (Team Associate) - Center Store
Amazon Fresh
12.2021 - 01.2022
Busser/Runner
New Moon Restaurant
01.2020 - 03.2022
Server & Team Trainer
Studio Movie Grill
11.2018 - 12.2019
- Food Handler Certificate
- ASE Certification
- ASE Automobile Service Consultant Certification
- Valid Driver's License
High School Diploma -
Los Alamitos High School
Automotive Technology - Mechanical Engineering
Long Beach City College
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