Samuel Pleasant
Sacramento,CA
Summary
Forward-thinking Executive Director with solid history of accomplishment in health care/supportive living services settings. Keep operations smooth and consistent to maintain company stability and sustainability. Articulate and personable leader with excellent program management, strategic planning and operational oversight abilities.
Overview
17
17
years of professional experience
Work History
Executive Director
First Advocate Home LLC - Supported Living Serices
Sacramento, CA
10.2013 - Current
- Developed and implemented strategic plans to ensure organizational growth and development.
- Provided oversight of all departments to ensure compliance with established policies and procedures.
- Created a collaborative environment that fosters innovation and encourages employee engagement.
- Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
- Collaborated with external vendors to provide cost-effective solutions for services such as IT support or human resources management.
- Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
- Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
- Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
- Established strategic direction and goals to accomplish objectives.
- Promoted public awareness of mission through outreach, advocacy and online presence.
- Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
- Strengthened company business by leading implementation of new projects and procedures.
- Successfully improved employment turnover through creating incentive and training programs.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Facilitated individualized client assessments to identify strengths, needs and resources.
- Provided advocacy services to ensure clients are being provided necessary services in a timely manner.
- Developed individual plans of care that address the unique needs of each client and their families.
- Coordinated with other health professionals to develop comprehensive treatment plans for clients with disabilities.
- Monitored client progress by conducting home visits and reviewing medical records.
- Conducted crisis intervention when needed to help clients remain in the community safely.
- Assisted with job placement for individuals with disabilities seeking employment opportunities.
- Developed positive relationships with clients, family members, caregivers, and service providers.
- Educated clients on disability rights, benefits, entitlements and self-advocacy skills.
- Provided ongoing case management support to ensure access to appropriate services and resources.
- Collaborated with local agencies to secure housing assistance for homeless individuals with disabilities.
- Maintained accurate documentation of all case activities according to agency policies and procedures.
- Attended court hearings as an advocate for individuals who have been denied disability benefits.
- Participated in interdisciplinary team meetings to discuss complex cases involving multiple stakeholders.
- Organized recreational activities for disabled adults in order to promote socialization opportunities.
- Advised clients on how best to manage their finances while living independently or receiving government assistance.
- Researched available funding sources such as grants or scholarships for disabled students pursuing higher education.
- Evaluated referrals from external agencies regarding potential new clients needing case management services.
- Provided emotional support during times of stress or crisis situations encountered by clients with disabilities.
Direct Care Worker
Paradise Oaks Youth Services
Citrus Heights, CA
11.2018 - 07.2019
- Provided direct care and support to residents in a group home setting.
- Developed individualized service plans for each resident and monitored progress.
- Ensured compliance with all applicable regulations and guidelines.
- Maintained accurate records of clients' medical information and treatment plans.
- Collaborated with other staff members to ensure effective communication between departments.
- Conducted recreational activities such as sports, arts and crafts, music. to promote overall wellbeing of the residents.
- Provided emotional support and guidance to individuals experiencing difficulties or crises situations.
- Facilitated family visits by providing transportation services when necessary.
- Implemented behavior management strategies when needed for challenging behaviors.
- Participated in team meetings to discuss individual case plans and outcomes.
Community Service Facilitator/ Personal Attendant
Creative Living Options Inc.
West Sacramento, CA
07.2010 - 08.2013
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Collaborated with other professionals to develop treatment plans for clients.
- Encouraged independence by teaching skills needed for everyday life.
- Transported clients to appointments, social events, and other activities as needed.
- Maintained records of services provided, client progress, and goals achieved.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Conducted assessments of client abilities and needs to create individualized care plans.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Assisted in developing self-care skills such as personal hygiene practices.
- Managed challenging behaviors through positive reinforcement techniques.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Transported clients to and from medical and mental health appointments with assigned vehicle.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Maintained organized filing system for client records, providing complete documentation of all interactions.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Documented services and collected required data for evaluation.
- Educated clients on options to assist in making informed decisions.
Community Service Specialist
California Exceptional People Services
Sacramento, CA
05.2007 - 07.2010
- Facilitated individualized client assessments to identify strengths, needs and resources.
- Provided advocacy services to ensure clients are being provided necessary services in a timely manner.
- Developed individual plans of care that address the unique needs of each client and their families.
- Coordinated with other health professionals to develop comprehensive treatment plans for clients with disabilities.
- Monitored client progress by conducting home visits and reviewing medical records.
- Conducted crisis intervention when needed to help clients remain in the community safely.
- Assisted with job placement for individuals with disabilities seeking employment opportunities.
- Developed positive relationships with clients, family members, caregivers, and service providers.
- Educated clients on disability rights, benefits, entitlements and self-advocacy skills.
- Provided ongoing case management support to ensure access to appropriate services and resources.
- Collaborated with local agencies to secure housing assistance for homeless individuals with disabilities.
- Maintained accurate documentation of all case activities according to agency policies and procedures.
- Attended court hearings as an advocate for individuals who have been denied disability benefits.
- Organized recreational activities for disabled adults in order to promote socialization opportunities.
- Evaluated referrals from external agencies regarding potential new clients needing case management services.
- Provided emotional support during times of stress or crisis situations encountered by clients with disabilities.
- Consulted regularly with family members regarding the status of their loved one's care plan.
- Identified additional community supports that may be beneficial for meeting the needs of disabled individuals.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Consulted with staff on resolution of complex service issues.
- Established and maintained relationships to meet community needs and avoid service duplication.
Nurse
Sutter Health
Sacramento, CA
05.2009 - present
- Provided patient care and education to patients with chronic illnesses.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Administered medications and treatments in accordance with physician orders.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Participated in quality improvement initiatives in order to improve patient outcomes.
- Actively participated in professional organizations related to nursing practice.
Education
Bachelor of Science - Nursing
University of Illinois At Urbana-Champaign
Champaign, IL05-1999
Skills
- Case Management
- Marketing
- Business Development
- Vendor Relations
- Program Management
- Strategic Planning
- Operations Management
- Quality Control
- Human Resources
- Community Engagement
- Staff Management
- Client Services
- Business Management
- Program monitoring
- Supportive living Services
- Business Administration
- DSP Training
- Pro Act Training
- CPR Training
Timeline
Direct Care Worker
Paradise Oaks Youth Services
11.2018 - 07.2019
Executive Director
First Advocate Home LLC - Supported Living Serices
10.2013 - Current
Community Service Facilitator/ Personal Attendant
Creative Living Options Inc.
07.2010 - 08.2013
Nurse
Sutter Health
05.2009 - present
Community Service Specialist
California Exceptional People Services
05.2007 - 07.2010
Bachelor of Science - Nursing
University of Illinois At Urbana-Champaign
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