Samuel Pontarelli
Grand Haven,MI
Summary
Motivated and driven college student with a diverse set of skills, and a strong desire to contribute to the success of a dynamic team. Equipped with excellent problem-solving, communication, and time management abilities, I am eager to leverage my academic background and hands-on experience to make a meaningful impact in any professional setting.
Overview
2
2
years of professional experience
Work History
Client Care Advisor
Plantengas Cleaners
Spring Lake, MI
05.2023 - Current
- Assisted in training new employees on customer service procedures and protocols.
- Escalated unresolved customer complaints to higher-level team members as needed.
- Handled money and addressed issues to help clients
Education
Finance, Accounting
Grand Valley State University
Allendale, MISkills
- Customer service
- Client relationship management
- Problem solving
- Team collaboration
- Written communication
- Adaptability
- Team building
- Time management abilities
Affiliations
- Surfing
- Intramural Sports
- Golfing
Accomplishments
- 3.9 GPA
- Deans List
- Captain of Central Basketball team
Timeline
Client Care Advisor
Plantengas Cleaners
05.2023 - Current
Finance, Accounting
Grand Valley State University
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