Samuel Prinston
Houston,TX
Summary
Accomplished and results-oriented F&I Manager with over 5 years of experience in automotive finance and insurance. Proven track record of success in maximizing dealership profitability through effective finance strategies, exceptional customer service, and strong leadership. Specializes in subprime financing solutions, consistently achieving high approval rates and providing tailored finance options that meet customer needs. Adept at negotiating competitive financing terms and optimizing PVR and PPD metrics to exceed industry standards. Known for deep knowledge of regulatory compliance, CRM systems, and Mazda, Chevrolet, Hyundai/Genesis and Acura brand expertise, ensuring seamless operations and superior customer satisfaction. Seeking to leverage extensive experience and skills to drive continued success and growth in automotive finance management.
Overview
8
8
years of professional experience
Work History
Finance Manager
Metrowest Hyundai & Metrowest Acura
Framingham, MA
06.2023 - Current
- Managed and optimized dealership finance operations, ensuring compliance with regulatory requirements and maximizing profitability.
- Conducted thorough credit analysis and structured financing packages to meet customer needs and increase sales closing rates.
- Negotiated with lending institutions to secure competitive financing terms and maintain strong relationships.
- Stayed current with industry trends, regulations, and best practices in automotive finance to ensure compliance and competitive advantage.
- Managed dealership finance operations to maximize profit per retail unit (PRU), consistently achieving PRU goals of $2,000 per vehicle.
- Consistently achieved an average of 2 aftermarket products per vehicle deal, surpassing departmental standards and contributing to increased revenue.
- Stayed updated on industry trends, market conditions, and regulatory changes to adapt strategies and maintain competitive advantage in the automotive finance sector.
- Researched and identified potential new lending partners, expanding dealership's network of banks and credit unions to offer diverse financing options.
- Achieved and maintained a warranty penetration rate exceeding 60%, surpassing industry benchmarks and contributing to increased revenue and customer satisfaction.
- Trained and coached sales and finance team members on effective sales techniques and product knowledge, ensuring consistent achievement of high warranty penetration rates.
- Specialized in handling subprime financing applications, achieving a high approval rate and facilitating vehicle purchases for credit-challenged customers.
- Managed finance operations using CDK Global & Automate DMS systems, ensuring accurate and efficient processing of finance transactions and customer data.
Finance Manager
Nucar Chevrolet
Woburn, MA
06.2021 - 06.2023
- Achieved an average PVR of $2,500 and consistently exceeded PPD target of 2.5 products per deal, contributing to departmental profitability and customer satisfaction.
- Managed finance transactions for Chevrolet customers, ensuring compliance with manufacturer's financing guidelines and enhancing dealership relations.
- Maintained excellent relationships with General Motors Financial Services and other lending institutions, negotiating competitive financing terms and rates for customers.
- Trained and mentored sales and finance team members on Chevrolet brand knowledge and F&I best practices, improving overall departmental performance and customer service.
- Implemented effective sales strategies and product presentations, resulting in a 200% increase in extended warranty and GAP insurance sales.
- Stayed updated on industry trends and changes in subprime lending practices, adapting strategies to align with market conditions and optimize results.
- Developed tailored finance solutions to meet the unique needs of subprime customers while adhering to lending guidelines and dealership policies.
Product Specialist & Finance Manager
Wellesley Mazda
Wellesley Hills, MA
08.2016 - 05.2021
- Managed end-to-end sales process including greeting all clients, identifying needs and presenting vehicles, features and add-ons while offering contrasting competitive models.
- Completed all reports prior to finalizing deals, including credit application, insurance information, bank approvals and stipulations, after-market accessory purchase order, and P&S agreement
- Updated and maintained knowledge of new and used fleet of vehicles
- Inspected automobiles to ensure quality
- Provided clients with thorough understanding of contractual terms, including final price, provisions, warranties, services and financing
- Collected payment and delivered automobiles as specified in sales agreement
- Delivered new car profit margin of up to $2000
- Recommended methods that improved client presentations and added value to client experience
- Connected with clients on a personal level and genuinely expressed interest in their needs
- Won majority of clients on second visit to dealership after they experienced average service at competitive dealerships
- Recruited by management to train and develop new hires with emphasis on product knowledge, customer service, overall sales process and selling techniques
- Shadowed by new hires throughout training process
- Earned Highest Gross of the Month of June 2018 with $55K in revenue and highest closing ratio of 40%
- Processed financing and leasing deals accurately and securing approval through financial sources to secure approvals.
- Educated customers on the value of Extended Warranties, Gap Protection, Tire & Wheel Protection, Paint & Fabric Protection
- Successfully negotiated competitive financing terms with Mazda Financial Services and other lenders, resulting in improved approval rates and customer retention.
- Managed finance operations for Mazda customers, achieving an average PVR of $1,700 and exceeding PPD targets by 20%.
- Maintained compliance with Mazda Motor Corporation's financing guidelines and industry regulations, ensuring transparency and trust with customers and lenders.
Education
Bachelor of Science - Business Management
Pine Manor College
Chestnut Hill, MA05-2017
Skills
- Risk management strategies
- Problem-solving capabilities
- Contract Preparation
- Data Interpretation
- Interpersonal Relations
- Regulatory compliance understanding
- Payment Schedule Computation
- Customer Relations
- Creditworthiness Determination
- Application Review
- Attention to Detail
- Loan Processing Coordination
Timeline
Finance Manager
Metrowest Hyundai & Metrowest Acura
06.2023 - Current
Finance Manager
Nucar Chevrolet
06.2021 - 06.2023
Product Specialist & Finance Manager
Wellesley Mazda
08.2016 - 05.2021
Bachelor of Science - Business Management
Pine Manor College
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