Graduate of Iowa State College of Business with a B.S. in Management Information Systems. Experience as an eCommerce Business Analyst leading a product area and creating data-driven enhancements. Strong problem-solver with skills in SQL, Python, Google Analytics, and Agile. Motivated to apply my technical, analytical, and communication skills to improve business processes.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
eCommerce Business Analyst
Uline
Pleasant Prairie, Wisconsin
08.2022 - Current
Lead the Search Product area maintaining a project backlog and communicating priorities to leadership.
Created Foundational Reporting on 15,000,000 annual website searches to analyze customer trends.
Gathering requirements and writing acceptance criteria across 20+ projects.
Coordinated with IT and QA partners to ensure success in the development process for 20+ projects.
Streamlined internal search review process by removing non-actionable items, reducing 2,000 rows of daily manual review.
Increased search result engagement through redesigning the image logic, improving Click Through Rate 2%.
Started quarterly meetings with Search stakeholders to align goals across the company.
Business Systems Analyst
F&G
Des Moines, IA
05.2022 - 08.2022
Collaborated with QA and UAT teams in development and research of testing plans.
Monitored and analyzed business processes to identify improvements and implement solutions.
Contact point between the business team and developers to define requirements and processes.
Created documentation of the new hire process to assist future onboarding efforts.
Education
Bachelor of Science - Management Information Systems