Samuel Pugh
Birmingham,AL
Summary
Highly accomplished professional with diverse skillset Proficient in Microsoft Excel, Word and PowerPoint Over 15 years of successful managerial and leadership experience Approximately 17 years of sales experience Demonstrated conflict resolution skills Ability to work in a fast-paced environment Results-oriented work ethic and ability to undertake tasks needed to accomplish the sale of a home Proven written and verbal communication skills Excellent interpersonal skills and ability to build relationships easily Proficient in the use of Customer Retention Management (CRM) systems Ability to multi-task and troubleshoot with creative thinking Excellent time-management and punctuality Excellent negotiation and adjudication skills
Overview
24
24
years of professional experience
Work History
Licensed Realtor
KELLER WILLIAMS REALTY HOOVER
Hoover, AL
04.2019 - Current
- Assisted clients in determining their desired home features, budget and location.
- Developed marketing materials to promote properties for sale.
- Regularly attended continuing education classes in order to stay up-to-date on new laws and regulations affecting real estate sales.
- Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
Licensed Realtor
REMAX ADVANTAGE SOUTH
Hoover, AL
05.2010 - 04.2019
- Developed marketing materials to promote properties for sale.
- Conducted open houses and arranged private showings of properties.
- Negotiated purchase agreements between buyers and sellers.
- Showed prospective buyers a range of available homes within their price range.
Outreach Coordinator
BIRMINGHAM CIVIL RIGHTS INSTITUTE
Birmingham, AL
01.2011 - 04.2017
- Planned, developed and implemented innovative and diverse education programs and teacher workshops focusing on the Institute’s permanent and special exhibitions; conducted outreach programs, produced educational materials that interpreted the museum’s collection; assisted with planning and implementing docent training; planed and coordinated school tours; assisted with planning annual programs; and assisted in planning and implementing special events; used computers and other audio visual equipment to conduct programs.
Real Estate Sales Associate
ABANA REALTY/RETEC REALTY BROKERS/CENTURY 21
Hoover, AL
08.2007 - 05.2010
- Researched and analyzed market data to advise clients on the best strategies for buying and selling, resulting in a 20% increase in successful transactions
- Prepared and reviewed legal documents such as representation contracts, purchase agreements, and closing statements, ensuring compliance with local laws and regulations
- Networked with other real estate agents and professionals in the industry.
Youth Director
New Life Interfaith Ministries, Inc.
bessemer, AL
05.2000 - 08.2007
- Developed and provided spiritual instructions to children, youth and teens
- Developed programs and curriculum that aid in spiritual, cultural and secular development
- Taught socially acceptable conduct, administered rewards and incentive programs to reinforce positive behavior and outcomes.
Small Group Coordinator
New Life Interfaith Ministries, Inc.
bessemer, AL
- Provided consistent training to small group leaders in the areas of recruitment, goal maintenance, and curriculum implementation
- Developed statistical tracking format to monitor attendance, contributions, visitor participation, and recruitment
- Created and maintained policy and operational procedures.
Summer Camp/After School Care Director
New Life Interfaith Ministries, Inc.
bessemer, AL
- Defined program initiatives and plans to reflect program objectives
- Developed and implemented a marketing plan for recruiting program for participants and staff
- Prepared and conducted pre-program and in-service staff training
- Developed routines, schedules, policies and procedures for program operations
- Maintained and reviewed records and evaluations of all programs, operations, staff, and facilities
- Established, monitored, and maintained budgetary plans and procedures.
Education
Bachelor of Science in Social and Behavioral Sciences with a minor in History -
University of Alabama at Birmingham
Timeline
Licensed Realtor
KELLER WILLIAMS REALTY HOOVER
04.2019 - Current
Outreach Coordinator
BIRMINGHAM CIVIL RIGHTS INSTITUTE
01.2011 - 04.2017
Licensed Realtor
REMAX ADVANTAGE SOUTH
05.2010 - 04.2019
Real Estate Sales Associate
ABANA REALTY/RETEC REALTY BROKERS/CENTURY 21
08.2007 - 05.2010
Youth Director
New Life Interfaith Ministries, Inc.
05.2000 - 08.2007
Small Group Coordinator
New Life Interfaith Ministries, Inc.
Summer Camp/After School Care Director
New Life Interfaith Ministries, Inc.
Bachelor of Science in Social and Behavioral Sciences with a minor in History -
University of Alabama at Birmingham
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