Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAMUEL PUPO

Berwyn,IL

Summary

Resourceful employee able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

7
7
years of professional experience

Work History

Order Selector

Ferguson
06.2023 - Current
  • Utilized order sheets and equipment to accurately and efficiently pick and pack customer orders.
  • Ensured the quality and quantity of items picked met company standards.
  • Maintained a clean and organized work area, contributing to a safe and productive warehouse environment.
  • Collaborated with team members to meet daily production targets.

  • Operated class 2 forklift and other equipment to move
  • and transport materials.
  • Inspected and maintained equipment to ensure safety and functionality.
  • Conducted cycle counts and reconciled inventory discrepancies.
  • Assisted in loading and unloading trucks as needed.
  • Followed all safety protocols and company policies.

Manager

Planet Fitness
06.2019 - 10.2021
  • Oversaw the day-to-day operations of the health club, including staff scheduling, facility maintenance, and member engagement.
  • Managed a team of fitness trainers, receptionists, and cleaning staff, ensuring proper training, performance evaluations, and a positive work environment.
  • Developed and executed fitness programs and classes that catered to diverse member needs and preferences.
  • Maintained high standards of cleanliness, safety, and equipment maintenance to ensure a welcoming and safe environment.
  • Conducted regular member surveys and feedback sessions to gather insights for continuous improvement.
  • Managed the club’s budget, employee scheduling, cost control, and financial reporting.
  • Led a team of personal trainers and developed training plans for clients to achieve their fitness goals.
  • Provided exceptional customer service, addressing member inquiries and concerns promptly.
  • Conducted fitness assessments and consultations, offering personalized fitness and nutrition guidance.
  • Organized and promoted fitness challenges and events to enhance member engagement and retention.
  • Maintained accurate records of member progress and personal training sessions.

Warehouse Associate

Back of House, Toys R Us
08.2017 - 06.2019
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Sales Associate

Kohls
10.2016 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

Diploma – J -

Morton College, Stering Morton West High School

Skills

  • Order Picker Equipment
  • Loading and Unloading
  • Order Fulfillment Procedures
  • Quality Control
  • Heavy Lifting
  • Pallet Arrangement
  • Shipping and Packaging
  • Forklift Operation
  • Pick Lists
  • Handheld Scanners
  • Labeling and Boxing
  • Order Management Systems

Timeline

Order Selector

Ferguson
06.2023 - Current

Manager

Planet Fitness
06.2019 - 10.2021

Warehouse Associate

Back of House, Toys R Us
08.2017 - 06.2019

Sales Associate

Kohls
10.2016 - 01.2017

Diploma – J -

Morton College, Stering Morton West High School

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SAMUEL PUPO