Samuel Read
Ypsilanti
Summary
Dynamic Customer Support Specialist with a proven track record at Dick's Sporting Goods, Inc. Skilled in Salesforce and customer service excellence, adept at driving sales and enhancing customer satisfaction. Recognized for effective decision-making and time management in high-pressure environments, consistently delivering solutions to complex issues.
Overview
3
3
years of professional experience
Work History
Customer Support Specialist
Dick's Sporting Goods, Inc
09.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Multitasked to handle diverse customer needs in high-volume [Type] setting, prioritizing tasks to keep up with challenging deadlines.
- Researched and identified solutions to technical problems.
- Specialized in inventory merchandising and driving sales
Education
No Degree - Business
Washtenaw Community College
Ann Arbor, MIHigh School Diploma -
Huron High School
Ann Arbor, MI05-2024
Skills
- Customer service excellence
- Decision-making
- Salesforce
- Time management
- Workflow management
- Adaptability and flexibility
Timeline
Customer Support Specialist
Dick's Sporting Goods, Inc
09.2022 - Current
No Degree - Business
Washtenaw Community College
High School Diploma -
Huron High School
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