Samuel Reiley

• Enhanced participant enjoyment by creating and implementing diverse recreational activities.
• Assisted in organizing special events, resulting in increased community engagement.
• Maintained a safe and clean facility, ensuring a positive environment for all users.
• Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
• Organized field trips and outings as part of program offerings, broadening participant experiences.
• Monitored participant behavior during activities closely while enforcing rules consistently when necessary.
• Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
• Monitored participation in recreational activities to provide assistance to participants.
• Provided clear instruction to activity and program participants to deliver fun and maintain safety.
• Collaborated with other recreation staff in developing new recreational activities.
• Kept athletic and games equipment and facilities organized and maintained.
• Transported and escorted program participants to and from activities and on field trips.
• Ordered and maintained all recreational equipment.
• Prepared reports for management regarding status and progress of recreational activities.
• Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.

Driver

• Navigated through various routes efficiently, utilizing GPS technology for optimal time management.
• Completed daily inspection reports, identifying any potential maintenance issues or safety concerns.
• Promoted safe driving habits within the team by consistently following traffic laws and regulations.
• Streamlined pick-up processes by confirming passenger details prior to departure, reducing wait times and confusion at stops.
• Effectively managed challenging behaviors from passengers while maintaining a calm demeanor under pressure situations.
• Provided accurate fare collection, ensuring all transactions were accurately recorded in the system.
• Ensured compliance with all regulatory requirements pertaining to vehicle operation including licensing, registration, insurance documentation checks.
• Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
• Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
• Transported student to shopping centers and train stations.
• Minimized company liability and risks to loads by obeying traffic laws.
• Driven in both urban and rural areas

• Conducted tower operations and interpretation for both the Washington Monument and Old Post Office Tower.
• Answered inquiries from visitors and provided information regarding park layout and history.
• Provide pre-established talks following a prescribed outline.
• Provide general information about sites, facilities, rules and regulations.
• Assisting visitors with lost personal items
• Administering first aid to visitors.
• Perform crowd control at entrances.
• Provide current, accurate information concerning the National Park Service and surrounding areas of interest.
• Provide public orientation and explanations of current events, and inform visitors of potential safety hazards.
• Assist in orientation and job training of new employees, mentoring as assigned.
• Collect appropriate fees at an entrance station, visitor center, campground, and/or other visitor contact stations following established guidelines for handling funds and property (e.g., park passes).

During the Covid-19 pandemic I performed duties at a GS09 level whilst those Rangers were on weather and safety leave. These duties include:

• Performing daily visitation counts at the National Mall.
• Maintenance Inspection of the Jefferson and Lincoln Memorials’ elevators.
• Reporting any graffiti on the Mall’s grounds or any damages done to the Monument/Memorials.
• I have operated government vehicles.
• I have taken government vehicles for inspection.
• I have taken and retrieved government vehicles for repairs.
• I have taken vehicles out for assessments and estimates.
• I have operate vehicles for waste disposal.
• I have operated vehicles for transporting fences, barricades, and signs.
• Provided Official Interpret Programs to the public.

I have been a part of the logistics team for several special events on the National Mall including the Independence Day celebrations, Cherry Blossom festivals, and the 59th Presidential Inauguration.

• Distribution of information signs.
• Monitoring visitor behavior.
• Distributing and repairing fences and barricades.
• Distributing food to Law Enforcement, National Guardsmen, and NPS staff.
• Waste Disposal
• Give presentations that provide education on the Park's historical resources.
• Controlled incoming and outgoing traffic during special events and directed drivers to parking lots.

I am the Property Inventory Manger for the National Mall and Memorial Parks. These responsibilities include:

• Used Excel spreadsheets to document key data points and information on location and quantity
• Inspected equipment to identify deficiencies
• Recommended clarifications and changes in program policies to director of property management.
• Coordinate with department managers on the location and condition for government property
• Report to missing or damaged property to the director of property management.

• Sanitized floors and other surfaces to provide sterile environment.
• Adhered to animal dietary health guidelines in providing food and water to boarded animals.
• Inspect and maintain animal fencing
• sanitize and refill water sources
• Provide hay for both bedding and food
• Daily documentation of supplies such as salt licks, hay, and fly traps in order to keep superiors inform of when supplies need to be refilled and in what quantity.
• Provided basic hygiene upkeep for animals such as the removal of animals feces from stables and distribution of diatomaceous earth to prevent maggot growth.
• Grounds keeping of sheep's grazing fields to prevent weed growth and ticks

• Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
• Operated zero-turns and weed-wackers when performing lawn care
• Trained to inspect chlorine levels within the Park's water systems
• Used hand-held tools to maintain green spaces.
• Pruned trees and bushes to improve visibility and shape.
• Cleared pathways of overgrowth, debris and snow to reduce hazards.
• Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
• Completed sweeping and vacuuming, glass cleaning and trash collecting.
• Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
• Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
• Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
• Completed safety e-course training by the Recreational Off-Highway Vehicle Association
• Can lift over 50lbs for manual labor
• Collaborated with team members to assess equipment performance needs.
• Performed tasks to maintain on-site physical security, safety and efficiency.

• Presented educational programs to public.
• Initiated and facilitated classroom discussions, promoting student engagement and understanding of materials.
• Helped students develop advanced projects to explore issues in the field.
• Led tours and gave presentations to provide education on natural resources and park wildlife.
• Educating visitors and campers on ecosystems of the Poconos Mountains.
• Leading educational hikes, conducted guided tour programs.
• Assisting campers in recreational activities.
• Provided information and advice on park activities and resources.
• Maintained recreation facilities and trails.
• Assist visitors with lost articles and first aid.
• Provide current, accurate information concerning the National Park Service and surrounding areas of interest.
• Provide public orientation and explanations of current events, and inform visitors of potential safety hazards.
• Assist in orientation and job training of new employees, mentoring as assigned.
• Pest Control of Invasive Plant species.
• Assist with special event setup and take down.
• Operate and maintain an information desk.
• Present formal interpretive programs to parties of large size (up to 50 people) to encourage protection and preservation of resources.
• Present pre-established formal interpretive programs to parties of small size (up to 20 people) to encourage protection and preservation of resources.
• Development of interpretive programs
• Lawn care
• I have trained on Class 1 and 2 rapids for canoeing trips

• Reviewing applicants for volunteer positions within The National Park Service, Bureau of Land Management, and Native American Reservations
• Developing outreach advertising pamphlets and posters
• Data collection and organization of VISTA grants
• Promotion and advertisements of VISTA positions

Meeting with AmeriCorps members

• Reviewing the success of their projects
• Hearing their ideas for improvements they believe would benefit the AmeriCorps/Stewards programs
• Addressing concerns and complaints VISTA members may have about the AmeriCorps or Stewards

• Maintaining the exhibits at the Monument’s visitor center
• Leading interpretative hikes along the Monument’s trails
• Promoting the Monument through public education events
• Establishing relations with other organizations in order to bring visitors and volunteers to the Monument
• Assist with special event setup and take down
• Operate and maintain information desk
• Visiting schools to present programs to students relating prairie flora/fuana
• Developing programs in relations the Monuments special events

• Accepted cash and credit card payments, issued receipts and provided change.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Processed sales transactions to prevent long customer wait times.
• Verified customer age requirement for alcohol or tobacco purchases.
• Worked closely with front-end staff to assist customers.
• Wrapped items and carefully bagged purchases to prevent merchandise breakage.
• Processed refunds for worn, damaged and broken merchandise.
• Collected payments and provided accurate change.
• Used suggestive selling techniques to promote add-on sales.
• Answered customer questions and provided store information.
• Helped customers find specific products, answered questions and offered product advice.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Discounted purchases by scanning and redeeming coupons.
• Maintain and safeguard deposit records in compliance with state regulations
• Count, reconcile and deposit government funds in accordance with state regulations
• Lifting cargo over 50lbs
• Employ appropriate safeguards to detect counterfeit money and to protect funds collected and accountable stock from theft, fraud and misuse.
• Verify transaction records, including money collected and stock sold, to complete shift reports
• Track and safeguard accountable stock and change funds

• Removal of tree limbs, large rocks, and other forms of debris from the Refuge’s roads
• Trail maintenance, clearing the Refuge’s hiking trails of fallen tree limbs and overgrowth vegetation.
• Promoting the Wildlife Refuge to attract visitors and volunteers by attending public events
• Maintaining the exhibits at the Refuge’s visitor center
• Responsibilities included visitor services, public education, and habitat restoration.
• Pest Control of Invasive Plants within the Refuge's boundaries
• Operate and maintain information desk