Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Websites
Timeline
Generic

Samuel Richardson

Tempe,AZ

Summary

My degree in Organizational Leadership has provided me with tools and knowledge to aid my strength in networking and Tailor communication styles to various audiences. My experience with every walk of life was provided in my time at Starbucks and with my own company Valleywide Water Heaters. I have developed strong social skills that makes me well rounded to various audiences. My knowledge of Project management comes from my degree and my time at Water Heaters 4 less. I have overseen and personally operated many projects for clients tailored to their needs. I can proficiently keep a strong direction with any project and adapt to accommodate strict deadlines while keeping great morale with any team I may work with. I am tech savvy and have a baseline knowledge in HTML and JAVA from creating not only my own company website but for Water Heaters 4 less. I have great marketing skills as I have created campaigns for both companies and as of today Water Heaters 4 less is on the front page of google when searched within the Phoenix metro area and east valley.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Manager, Barista Trainer, Barista, Coffee Master

Starbucks Coffee Company
Tempe, AZ
08.2015 - Current
  • Manage ordering and security technicalities as well as inventory standards.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Recruited and hired qualified candidates to fill open positions..
  • Reviewed completed work to verify consistency, quality and conformance.

Owner/ Installer

Valleywide Water Heaters
Tempe, AZ
03.2020 - 01.2022
  • Staying up to date on current products and regulation changes
  • Built and maintained an optimized website and SEO strategies for marketing and advertising success
  • Handling business bookkeeping, inventory, and ordering
  • Developed strong business and communication skills
  • Connected and assisted over 393+ customers
  • Identified new opportunities for growth, expansion, and diversification.
  • Implemented quality assurance processes to ensure product excellence.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Determined pricing for products or services based on costs and competition.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Formed and sustained strategic relationships with clients.

Installer/ Inventory Manager/IT Project Manager

Water Heaters 4 less
Tempe, AZ
10.2008 - 01.2023
  • Provide professional installations and customer connections
  • Connect and negotiate work with customers
  • Have connected and assisted over 3,000+ customers.
  • Verified installation site health and reported blockages and structural issues according to standardized protocols.
  • Created detailed documentation of installation instructions for future reference purposes
  • Performed troubleshooting to diagnose and resolve system issues.
  • Maintained records of installations, repairs, maintenance and tests performed on computer systems.
  • Maintained inventory of supplies, materials and tools to complete work on job sites.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Estimated cost of labor and materials for projects and communicated value to clients.

Education

Organizatiolnal Leadership Project Management B.S. - Project Management

Arizona State University, Tempe Campus (Online)
Tempe, AZ
12.2023

Skills

  • Sales Expertise
  • Exceptional Customer Service
  • Excel & Spreadsheet knowldege
  • Python programming knowledge
  • Microsoft Office knowledge
  • Team Leadership
  • Team Development
  • Project Planning
  • Data Analytics
  • Project Management
  • Strategic Planning
  • Business Administration
  • Marketing

Certification

  • Plumbing Apprentice Certification from (East valley Institute of Technology)
  • Obtained Arizona Plumbing Liscense (R-54)
  • E.I. Management certification

Accomplishments

  • Magna cum Laude of my class organizational Leadership Project management (Dec, 2023)

Languages

Spanish
Limited

Timeline

Owner/ Installer

Valleywide Water Heaters
03.2020 - 01.2022

Manager, Barista Trainer, Barista, Coffee Master

Starbucks Coffee Company
08.2015 - Current

Installer/ Inventory Manager/IT Project Manager

Water Heaters 4 less
10.2008 - 01.2023

Organizatiolnal Leadership Project Management B.S. - Project Management

Arizona State University, Tempe Campus (Online)

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Samuel Richardson