Samuel Rodriguez
Phoenix,AZ
Summary
Dedicated and focused professional with a strong work ethic and passion for excellence. Committed to delivering exceptional results in all tasks and projects. Seeking opportunities to contribute to the growth and success of the company. Eager to take on new challenges and expand skills. Confident in ability to make a valuable impact on the organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Target Corporation
08.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 to 60 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Optimized storage space, rearranging items to better utilize available square footage.
Sales Associate
Shoe Palace
03.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Process Assistant
Amazon Fulfillment Center
07.2019 - 04.2021
- Implemented the use of a cage wrangler in SIOC and BOD, increasing the cage turnover to generate higher productivity and execution of customer’s priority shipments
- Developed three tier I associates into proficient problem solvers
- Managed teams to effectively pack and ship items within critical time constraints while maintaining excellence in safety and quality expectations
- Observed barriers to associate effectiveness and removed them safely and quickly
- Constantly adjusted my role to fit the needs of the team/warehouse to ensure customer satisfaction
- Safety is always a top priority for the outbound team.
Warehouse tier 1 dock and pack associate
Integrity Staffing Solutions
11.2018 - 07.2019
- Enhanced pack line efficiency by implementing proper organization and time management techniques.
- Ensured timely shipment of orders by prioritizing tasks and meeting daily deadlines.
- Quickly resolved any issues that arose during the packing process, ensuring minimal disruptions to overall productivity levels.
- Utilized barcode scanners for accurate tracking of inventory movement throughout the warehouse facility.
- Exhibited strong multitasking skills, managing multiple orders simultaneously without compromising quality or efficiency.
- Assisted in training new Pack Associates, sharing best practices for optimal job performance.
- Demonstrated flexibility in adapting to changes in procedures or priorities as needed within the fast-paced environment of warehouse operations.
Education
2 year of studies - Business Administration
Heald College
Concord, CAhigh school diploma -
West Phoenix High School
05.2012
Skills
- Excellent Leadership Skills
- Bilingual (English & Spanish)
- Proficient in MS Word, Excel, and PowerPoint
- Experience in Outbound Dock problem solve (Quality Lead) {Search and find Intercepts , Assuring CPTS make it to their destination within the time frame}
- Tugger Truck
- Order Picker
- RC
- PR and Clamp trained
- Pack Trained (BOD , Sioc , Multis, Singles, Hazmat)
- Self-Motivated and Disciplined
- Picking and Packing
- Packaging and Labeling
- Cleaning and Organizing
- Heavy Lifting
- Loading and unloading
- Warehouse Safety
- Attention to Detail
- Sorting and Labeling
- Material Handling
- Warehouse Operations
- Stacking and Staging
- Punctual and Dependable
- Hazardous Materials Handling
- Heavy Equipment Operation
- Physical Strength and Stamina
- Team Collaboration
- Critical Thinking
- Truck loading and unloading
- Warehouse environment safety
- Decision-Making
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Cash Register Operation
- Professional Demeanor
- Guest Relations
- Payment Processing
- Sales Goals Attainment
- Fraud Detection
- Honest and Dependable
- Friendly and Helpful
- Customer Assistance
- Reliable and Responsible
- Adaptable and Flexible
Certification
- Adult First Aid / CPR/AED, American Red Cross - 08/30/2024 -08/30/2026
Timeline
Sales Associate
Shoe Palace
03.2023 - 08.2024
Warehouse Worker
Target Corporation
08.2021 - Current
Process Assistant
Amazon Fulfillment Center
07.2019 - 04.2021
Warehouse tier 1 dock and pack associate
Integrity Staffing Solutions
11.2018 - 07.2019
2 year of studies - Business Administration
Heald College
high school diploma -
West Phoenix High School