Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Rodriguez Villarreal

Tracy,CA

Summary

To secure Associate position by demonstrating strong communication skills, & exceptional customer service abilities.

Overview

3
3
years of professional experience

Work History

Sales Support Specialist

ABM Industries
03.2022 - 05.2023
  • Assisted customers with sales needs such as inventory and shipping questions.
  • Managed customer accounts, responding to inquiries and resolving customer service issues
  • Prepared and presented sales reports and customer profiles to upper management.
  • Assisted in the development of custom solutions for clients'' unique needs through active participation in brainstorming sessions with the sales team.
  • Coordinated responses and resources to handle special client requests.
  • Expedited product delivery times for enhanced customer satisfaction through close coordination with supply chain partners.
  • Expedited contract negotiation processes by reviewing, editing, and preparing critical documents for management approval.

EOL Support Driver

Tesla
04.2021 - 02.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.

Car Driver

Adesa Auto Auction
01.2020 - 01.2022
  • Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Delivered employees and materials to job sites daily.
  • Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
  • Reduced fuel consumption by planning optimal routes and driving efficiently.
  • Upheld strict confidentiality regarding client information or conversations that occurred during transportation services.
  • Developed rapport with regular clients, fostering long-term relationships that contributed to the success of the business.
  • Increased repeat business through exceptional communication skills and friendly demeanor.
  • Collaborated closely with dispatchers to optimize scheduling, route planning, and overall efficiency of operations.

Education

High School Diploma -

Tracy High School
Tracy, CA
05.2017

Skills

  • Customer Relationship Management
  • Sales strategy development
  • Customer Needs Assessment
  • Software proficiency
  • Customer Order Management
  • Account Servicing
  • Stock management
  • Processing payments

Timeline

Sales Support Specialist

ABM Industries
03.2022 - 05.2023

EOL Support Driver

Tesla
04.2021 - 02.2022

Car Driver

Adesa Auto Auction
01.2020 - 01.2022

High School Diploma -

Tracy High School

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Samuel Rodriguez Villarreal