Samuel Rodriguez Villarreal
Tracy,CA
Summary
To secure Associate position by demonstrating strong communication skills, & exceptional customer service abilities.
Overview
3
3
years of professional experience
Work History
Sales Support Specialist
ABM Industries
03.2022 - 05.2023
- Assisted customers with sales needs such as inventory and shipping questions.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Prepared and presented sales reports and customer profiles to upper management.
- Assisted in the development of custom solutions for clients'' unique needs through active participation in brainstorming sessions with the sales team.
- Coordinated responses and resources to handle special client requests.
- Expedited product delivery times for enhanced customer satisfaction through close coordination with supply chain partners.
- Expedited contract negotiation processes by reviewing, editing, and preparing critical documents for management approval.
EOL Support Driver
Tesla
04.2021 - 02.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
Car Driver
Adesa Auto Auction
01.2020 - 01.2022
- Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Delivered employees and materials to job sites daily.
- Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
- Reduced fuel consumption by planning optimal routes and driving efficiently.
- Upheld strict confidentiality regarding client information or conversations that occurred during transportation services.
- Developed rapport with regular clients, fostering long-term relationships that contributed to the success of the business.
- Increased repeat business through exceptional communication skills and friendly demeanor.
- Collaborated closely with dispatchers to optimize scheduling, route planning, and overall efficiency of operations.
Education
High School Diploma -
Tracy High School
Tracy, CA05.2017
Skills
- Customer Relationship Management
- Sales strategy development
- Customer Needs Assessment
- Software proficiency
- Customer Order Management
- Account Servicing
- Stock management
- Processing payments
Timeline
Sales Support Specialist
ABM Industries
03.2022 - 05.2023
EOL Support Driver
Tesla
04.2021 - 02.2022
Car Driver
Adesa Auto Auction
01.2020 - 01.2022
High School Diploma -
Tracy High School