Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
Customer Service/Supervisor
Food Depot
05.2015 - 04.2019
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Maintained compliance with company policies, objectives and communication goals.
Certified Pharmacy Technician
Walmart
08.2019 - 09.2020
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Increased customer satisfaction by delivering friendly, personalized service during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Realtor
Exp Realty
10.2020 - 04.2026
Facilitated negotiations between buyers and sellers to ensure mutually beneficial agreements.
Managed client databases and follow-up systems to enhance lead conversion rates.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.