Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Samuel Rosales

Auburn,WA

Summary

Dynamic Warehouse Manager and Inside Sales Representative with a proven track record at Thermal Supply Tukwilla. Excelled in optimizing warehouse operations and enhancing sales through strategic inventory management and customer relationship building. Skilled in problem-solving and critical thinking, achieving significant efficiency improvements and sales growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Manager

Thermal Supply Tukwilla
08.2022 - Current
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.

Inside Sales Representative

Thermal Supply
08.2020 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
  • Reduced customer churn rate by anticipating needs proactively, offering value-added services or discounts as appropriate.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Contributed to team objectives in fast-paced environment.
  • Maintained current knowledge of evolving changes in marketplace.

Education

High School Diploma -

Auburn Riverside High School
Auburn, WA
07.2024

Skills

  • Shipping and receiving
  • Forklift operations
  • Warehouse operations
  • Delegating work
  • Loading and unloading
  • Problem-solving
  • Employee safety
  • Critical thinking
  • Warehouse auditing
  • Cost reduction
  • Inventory management

Accomplishments

  • Collaborated with a team of 5 in the ordering of materials and the development of the renovations made to the new Thermal Supply showroom.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved an organized warehouse layout by introducing a warehouse map designed off of a web-based architectural program.

Certification

  • First Aid Certification
  • Washington State Driver's License
  • OSHA Certified
  • Forklift Operator Certification - Various accredited bodies.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
German
Professional Working

Timeline

Warehouse Manager

Thermal Supply Tukwilla
08.2022 - Current

Inside Sales Representative

Thermal Supply
08.2020 - Current

High School Diploma -

Auburn Riverside High School

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Samuel Rosales