Samuel Rubio Jr
Chula Vista,CA
Summary
Results-driven CEO with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
37
37
years of professional experience
1
1
Certification
Work History
CEO
Aram Logistics Inc
05.2021 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
Senior Client Manager
Diakon Logistics Inc
11.2018 - 04.2021
- Consistently met or exceeded annual targets for revenue generation, profitability, and client retention rates within assigned territory.
- Increased client satisfaction by providing exceptional account management and personalized solutions.
- Improved operational efficiency by streamlining processes for better client servicing and reporting accuracy.
- Established performance and service goals and held associates accountable for individual performance.
Operations Manager
Diakon Logistics Inc
11.2009 - 11.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Assistant Manager
Diakon Logistics Inc
06.2005 - 11.2009
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Independent Contractor
Los Rubios Delivery
06.2003 - 06.2005
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
Delivery Driver
Jerome's Furniture
01.2003 - 06.2003
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Owner Groceries Whole Sale
Don Sam
02.1994 - 01.2003
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Staff Sargent
United States Marine Corps
01.1987 - 01.1994
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Colegio De Bachilleres
Tijuana Baja California, Maxico06.1986
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
Certification
*Good conduct medal.
*Meritorious Mast.
*Honorable Discharged.
*Leadership skills,
*Rifle Expert
Timeline
CEO
Aram Logistics Inc
05.2021 - Current
Senior Client Manager
Diakon Logistics Inc
11.2018 - 04.2021
Operations Manager
Diakon Logistics Inc
11.2009 - 11.2018
Assistant Manager
Diakon Logistics Inc
06.2005 - 11.2009
Independent Contractor
Los Rubios Delivery
06.2003 - 06.2005
Delivery Driver
Jerome's Furniture
01.2003 - 06.2003
Owner Groceries Whole Sale
Don Sam
02.1994 - 01.2003
Staff Sargent
United States Marine Corps
01.1987 - 01.1994
High School Diploma -
Colegio De Bachilleres
*Good conduct medal.
*Meritorious Mast.
*Honorable Discharged.
*Leadership skills,
*Rifle Expert
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