Results-oriented Sales Director credited with 5 years' consistently growing bottom-line profits. Savvy negotiator and leader adept at building exceptional teams, improving customer experience through value-added strategies and executing highly-profitable sales plans for Drone Technology, Customer Service, Training, Sales, and overall Company growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Director - Enterprise Lead
Drone Nerds, Inc
02.2015 - Current
Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals. Resulted in 55% Year over Year growth
Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.
Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
Conducted in-depth industry research to identify emerging trends and capitalize on growth opportunities within the market.
Increased average deal size by upselling additional products and services to existing clients.
Specialized in Public Safety Vertical working as the director for the company.
General Sales Manager
City Bikes - BICIAmerica Corp
01.2010 - 01.2015
Mentored junior staff members, fostering professional growth and development within the organization''s talent pool.
Strengthened brand reputation through participation in industry events, conferences, and networking opportunities.
Negotiated favorable contract terms with vendors and suppliers to secure cost-effective deals on behalf of the company.
Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Maintained extensive knowledge of company products and services.
Resolved customer issues quickly to close deals and boost client satisfaction.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Associate of Arts - Business
Broward College
Fort Lauderdale, FL
06.2010
High School Diploma -
Westminster Academy
5601 N Federal Hwy, Fort Lauderdale, FL 33308
06.2008
Skills
Hubspot CRM Proficiency
Operations
Sales Presentations
Systems and Software Expertise
Business Development
Goals and Performance
Sales Expertise
Business Development and Planning
International Markets Familiarity
Territory Management
Negotiation Expertise
Strategic Alliances
Sales Pipeline Management
Market Penetration
Presentations and Public Speaking
Sales Strategies
Database Management
Vendor Management
Staff Management
Contract Negotiations
Key Performance Indicator Tracking
Networking and Relationship Building
Budget management
Customer retention
Account management
Time management
Problem-solving abilities
Relationship building
Accomplishments
Named "Top Sales Man of the Year" from 2019-2023.
Managed the Top Producing sales team at Drone Nerds, Inc.
Promoted to District Sales Manager after 1 successful year in the sales department.
Supervised team of 12 staff members.
Achieved 70% growth within Enterprise Sector with accuracy and efficiency.
Certification
Licensed Part 107 Pilot
Quantum Trainer Certified
Pix4D Certified
DJI Enterprise Certified
DJI Agras Specialist
Parrot Trainer Certified
Inspired Flight Specialist
Freefly Specialist
Timeline
Sales Director - Enterprise Lead
Drone Nerds, Inc
02.2015 - Current
General Sales Manager
City Bikes - BICIAmerica Corp
01.2010 - 01.2015
Associate of Arts - Business
Broward College
High School Diploma -
Westminster Academy
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