Samuel Salinas
Houston,TX
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Hometown Family Medicine
11.2023 - Current
- Enhanced patient care by efficiently managing administrative tasks such as appointment scheduling and medical record management.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Maintained a clean and safe clinical environment, adhering to strict infection control standards for the well-being of patients and staff.
- Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
- Improved patient outcomes by closely monitoring vital signs, accurately documenting findings, and promptly reporting any abnormalities to supervising clinicians.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Implemented effective inventory management strategies to ensure consistent availability of essential medical supplies for daily clinic operations.
- Reduced wait times for patients through effective scheduling adjustments based on demand patterns.
- Provided compassionate care for patients of all ages with diverse medical conditions by assisting in examinations, treatments, and follow-up appointments.
- Coordinated referrals to specialists and provided comprehensive support throughout the entire referral process for seamless patient care transitions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Conducted regular quality assurance evaluations across all aspects of clinic operations to identify areas for improvement and implement corrective actions accordingly.
- Supported preventive healthcare initiatives by educating patients on self-care techniques, healthy lifestyle choices, or chronic disease management plans.
- Collaborated with interdisciplinary teams in developing individualized treatment plans that addressed each patient''s unique needs while optimizing outcomes.
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated work of junior staff to keep team performance high and effectively handle needs of [Number]+ patients per day.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Obtained client medical history, medication information, symptoms, and allergies.
- Verified patient insurance coverage and collected required co-payments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected pertinent data and calculations to aid physician in interpreting results.
Medical Assistant
Magnificat Primary Care
05.2022 - 11.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient spirometry.
- Transfer paper chart to EMR
- ECW EMR
- IMS EMR
Education
Associate Degree in Nursing - Medical Field
Universidad Interamericana De Puerto Rico
Guayama, Puerto Rico05.2025
Medical Assistant Technician - Clinical Assisting
Florida Career College
South Houston, TX06.2022
Medical School - MD
Universidad Catolica De Honduras
Tegucigalpa, Honduras 11.2016
Skills
- HIPAA Compliance
- Staff Oversight
- Team Building and Supervision
- Patient Care Coordination
- Vital Signs Monitoring
- Patient Education and Counseling
- Medical Office Administration
- Phlebotomy Expertise
- Inventory and Supply Management
- Clinical Leadership
- Problem Solving Abilities
- Electronic Health Records Management
- Empathy and Compassion
- Adaptability and Flexibility
- Insurance Verification and Billing
- Interpersonal Skills
- Organizational Skills
- Infection Control Procedures
- Diagnostic Testing Assistance
- Multitasking Capabilities
- Professionalism and Ethics
- Scheduling and Appointment Management
- Customer Service Orientation
- Payment Collection
- Data Entry
- Medical Terminology
- Procedure Assistance
- Patient Scheduling
- Patient Flow Management
- Medical Billing
- Medical Office Management
- Chemical Solution Preparation
- Companionship and Emotional Support
- Customer Relationship Management (CRM)
- Chronic Disease Management
- Medical Transcription
- Electronic Health Records
- Biligual Spanish and English
- Monitoring Patient Progress
- Emergency Procedures Understanding
- Family Education
- EMR / EHR
- Clinical Documentation
- Medical Procedures
- Diagnostic Equipment Expertise
- CPR
- Respiratory Therapy Functions
- Patient Assessments
- Ph Testing
- Conversant in Spanish and English
- Specimens Collection and Processing
- Medical Terminology in [Languages]
- First Aid
- Customer Service
- Vital Sign Monitoring
- Needs Assessments
- Patient Management
- Appointment Setting
- Lab Equipment Operation
- Reliable Team Player
- Lab Equipment Calibration
Certification
Certified Medical Assistant
August 2023/CCMA-NHA
BASIC LIFE SUPPORT
September 2023/CPR AND AED-AHA
CCM MANAGEMENT
April 2023/CARE MANAGER AND
CARE COORDINATOR-ECW
Affiliations
- Read
- travel
- cook
Languages
Spanish
Native or Bilingual
English
Professional Working
Software
ECW
IMS
Timeline
Lead Medical Assistant
Hometown Family Medicine
11.2023 - Current
Medical Assistant
Magnificat Primary Care
05.2022 - 11.2023
Associate Degree in Nursing - Medical Field
Universidad Interamericana De Puerto Rico
Medical Assistant Technician - Clinical Assisting
Florida Career College
Medical School - MD
Universidad Catolica De Honduras
Certified Medical Assistant
August 2023/CCMA-NHA
BASIC LIFE SUPPORT
September 2023/CPR AND AED-AHA
CCM MANAGEMENT
April 2023/CARE MANAGER AND
CARE COORDINATOR-ECW
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