Samuel Sanchez
APOPKA,FL
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices y with diverse menu of memorized drink recipes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender Trainer
Tortilleria La Mexicana
07.2022 - 09.2023
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server/Bartender
San Miguel Mexican Grill
02.2020 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
EPO 116
Toluca, Mexico07.2018
Skills
- Differentiated Instruction
- Leadership Development
- Equipment Demonstration
- Bilingual in english and spanish
- Public Speaking
- Multitasking
- Food Service
- Menu Memorization
Certification
- Food Fandler Training Program- june 3 2021 - june 3 2024
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Bartender Trainer
Tortilleria La Mexicana
07.2022 - 09.2023
Server/Bartender
San Miguel Mexican Grill
02.2020 - 08.2022
High School Diploma -
EPO 116
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