Samuel Sanchez
El Paso,TX
Summary
Motivated and community-oriented professional with extensive customer service experience in fast-paced environments. Skilled in de-escalation, conflict resolution, and delivering respectful, solution-focused support to individuals from diverse backgrounds. Known for maintaining composure under pressure, multitasking effectively, and communicating clearly in challenging situations. Demonstrates strong work ethic, reliability, and a commitment to helping others—qualities essential to building trust within the community and upholding the values of law enforcement. Driven to bring these interpersonal, problem-solving, and service-focused strengths to a police department dedicated to integrity, accountability, and public safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
08.2025 - Current
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workspace to enhance customer experience.
- Trained new team members on beverage preparation and service protocols.
- Managed inventory levels to ensure timely restocking of supplies.
- Resolved customer inquiries and complaints efficiently to uphold satisfaction standards.
- Collaborated with team members to maintain operational efficiency and workplace morale.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Online Pickup/Delivery
Walmart
08.2023 - Current
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Met deadlines while maintaining high-quality deliverables.
Line Cook
Cedar & Sage
02.2023 - 04.2024
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Managed multiple tasks simultaneously without compromising product quality or service times.
- Adapted well under pressure in high volume environments while maintaining focus on quality execution.
- Worked with other members of the kitchen staff to ensure efficient service.
- Practiced safe food handling procedures in accordance with local health regulations.
Sales Manager
Simple Mobile
01.2019 - 05.2022
- Managed customer accounts and customer relationships.
- Established relationships with key customers, providing personalized service and support.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
- Skilled at testing cell phone functionality after completion of repairs and upgrades.
- Efficiently set up new cellular devices for customers and configured settings accordingly.
- Utilized excellent customer service skills while dealing with customers' inquiries and complaints.
Education
High School Diploma -
Parkland High School
El Paso05.2020
Skills
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Multitasking
- Dependable and responsible
- Problem-solving
- Organizational skills
- Training and development
- Problem resolution
- Conflict de-escalation
- Physical fitness
- Self-defense techniques
Certification
Certified Texas Food Handler with experience adhering to safety and sanitation standards.
Timeline
Barista
Starbucks
08.2025 - Current
Online Pickup/Delivery
Walmart
08.2023 - Current
Line Cook
Cedar & Sage
02.2023 - 04.2024
Sales Manager
Simple Mobile
01.2019 - 05.2022
High School Diploma -
Parkland High School
Languages
Fluent in English and Spanish, with strong written and verbal communication skills in both languages.