SAMUEL SANTANA

• Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.
• Read work orders or received instructions from supervisors or homeowners to determine work requirements.
• Fixed and managed electrical and plumbing problems.
• Used professional grade tools and equipment to perform wide range of handyman services.
• Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
• Operated hand and power tools to complete repairs.

· Responsible for 6 newly constructed buildings total 240 units

· Responsible for monitoring any troubles that may appear on fire panels, fire pump, irrigation system, sprinkler system.

· Delegate and complete work orders, site cleanups, compactor maintenance.

· Responsible for snow removal with John Deer and perimeter cleaning.

· Responsible for 5 maintenance employees.

· Monitor all vendors for services and minor capital improvements.

Cut keys for tenants and employees

• Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.
• Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
• Maintained updated resident records and coordinate move-in and move-out logistics.
• Drafted and distributed maintenance notices concerning renovations, water shut-offs and alarm testing.
• Managed day-to-day activities involving tenants, subcontractors and property management.

· Worked under Executive Director.

· Hire, train, motivate, and monitor the duties and productivity of the facilities maintenance department staff, supervisors and assistant supervisors.

· Implement established organizational policy and procedures within union guidelines. Evaluates staff work performance on quarterly basis.

· Successful in facilities minor and capital improvements, monitor all projects to ensure all work is completed by vendors following all safety guidelines and material clean up. Ensuring that contractor follows scope of work.

· Implement established guidelines, procedures and tracking systems to identify and evaluate spending needs, trends and expenditures for labor, materials and services required to support physical plant operations and facilities maintenance functions at designated site location.

Prepare purchase requisitions and payment requests for materials and services utilized by facilities maintenance department personnel to ensure compliance with allocated budgetary spending guidelines established for each site utilizing tracking system

• Delegated work to staff, setting priorities and goals.