Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SAMUEL SANTINATO

Jacksonville

Summary

Experienced professional with strong background in product support. Adept at resolving complex technical issues, improving customer satisfaction, and ensuring seamless product functionality. Valued for effective team collaboration, adaptability, and delivering impactful results. Skilled in troubleshooting, customer communication, and technical documentation. Reliable and flexible, excelling in dynamic environments.


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.


Entrepreneurial profile, great ease in the commercial area, sales, support and application of products;

Leadership ability, decisive collaborator in teamwork, motivator;

Excellent interpersonal relationship from customers to hierarchical superiors;

Overview

24
24
years of professional experience

Work History

X-ray Technicians

Clinica De Fraturas ZL
01.2001 - 06.2002
  • Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
  • Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
  • Promoted patient satisfaction through compassionate care and effective communication during all stages of the imaging process.
  • Maintained examination rooms and restocked medical and radiologic supplies.
  • Optimized image quality with correct positioning techniques tailored to individual patients'' needs or conditions.

Product Manager

Proibras LTDA
02.2002 - 06.2019

Active in the Brazilian medical market, working with innovative products of the highest quality in manufacturing and performance.

We are representatives in several Latin American countries, working with prestigious and high-quality brands dedicated to scientific research and the clinical markets of Diagnosis, Neuromodulation, and Medical Therapy. Expertise include Transcranial Doppler, Transcranial Electrical Stimulation, Transcranial Magnetic Stimulation, Neurofeedback, and Eye Tracking


  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Coordinated design meetings and decisions with internal departments and teams.
  • Coordinated project planning and execution with team members and team leads.
  • Managed product demonstrations and testimonials for performance evaluation.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.

Material Handler Warehouse

Johnson & Johnson
02.2023 - 11.2023
  • Handling cargo into and out of the warehouse, including checking receipts and shipping records to ensure accuracy of received and shipped materials
  • Sorting and organizing materials in designated areas within the warehouse
  • Performing regular inspections of equipment and tools to ensure safety and proper maintenance
  • Communicating with other departments to ensure proper coordination of shipments and receipts

Food Runner/Cashier

Vpizza
12.2023 - Current
  • Carrying food from the kitchen to tables, and ensuring it's delivered quickly and accurately
  • Relaying information between the kitchen and wait staff, and communicating with guests

Education

BACHELOR - Technology Radiologist

Centro Universitário São Camilo
12-2003

Skills

  • Ability to read and interpret work instructions
  • Ability to work in a team
  • Ability to work in a fast-paced environment
  • Knowledge of shipment tracking
  • Application support
  • Remote support
  • Clinical trial management
  • Patient recruitment

Languages

English
Full Professional
Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

Food Runner/Cashier

Vpizza
12.2023 - Current

Material Handler Warehouse

Johnson & Johnson
02.2023 - 11.2023

Product Manager

Proibras LTDA
02.2002 - 06.2019

X-ray Technicians

Clinica De Fraturas ZL
01.2001 - 06.2002

BACHELOR - Technology Radiologist

Centro Universitário São Camilo
SAMUEL SANTINATO