Samuel Santos
Northglenn,CO
Summary
Dynamic and dependable Lawn and Garden Associate at Lowe’s with expertise in organic gardening and customer service. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Demonstrated strong communication skills while guiding customers in selecting optimal plants and utilizing lawn care equipment, ensuring a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Lawn and Garden Associate
Lowe’s
10.2024 - 07.2025
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Continuously updated personal knowledge on new lawn care products and techniques, ensuring the most accurate and up-to-date information was provided to customers.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Provided guidance on pest control solutions, empowering customers to protect their lawns and gardens effectively.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Helped customers choose optimal trees, shrubs, and flowers based on current needs.
- Delivered assistance in assembling garden furniture sets for display purposes as well as customer orders upon request.
- Created special clearance racks to move older, out-of-season and less attractive plants quickly.
- Assisted in the loading of heavy merchandise for customers, ensuring a positive shopping experience.
- Located desired items by checking with sister locations and other departments.
- Demonstrated effective use of lawn care equipment, increasing customer confidence in product purchases.
Cashier
Lowe’s
10.2024 - 07.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Meat and Produce Associate
Walmart
07.2022 - 08.2024
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Pleasantly greeted customers and provided prompt and courteous service.
- Blocked produce and culled damaged or spoiled pieces.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
Education
Bachelor of Arts - Construction Project Management
Metropolitan State University of Denver
Denver, COSkills
- Organic gardening
- Merchandising techniques
- Safe lifting practices
- Power equipment operation
- Garden maintenance
- Team leadership
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Reliable and responsible
- Attention to detail
- Strong communication and interpersonal skills
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
Timeline
Lawn and Garden Associate
Lowe’s
10.2024 - 07.2025
Cashier
Lowe’s
10.2024 - 07.2025
Meat and Produce Associate
Walmart
07.2022 - 08.2024
Bachelor of Arts - Construction Project Management
Metropolitan State University of Denver
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