Samuel Schriver
Minneapolis,United States
Summary
Strong work ethic and genuine eagerness to learn and grow, well-equipped to thrive in a hands-on environment. Possess solid understanding of workplace safety protocols and physical stamina required for manual labor jobs. Capable of performing physically demanding tasks and utilizing basic hand tools. Ready to apply and further develop these skills in desired position.
Overview
5
5
years of professional experience
Work History
Caretaker
Rooth property Managment
06.2022 - Current
- Maintained cleanliness and organization of the residential property, ensuring a welcoming and safe environment for residents and guests
- Managed landscaping and grounds keeping duties, including mowing, weeding, and watering, to enhance the overall appearance of the property
- Addressed maintenance requests promptly and conducted repairs on appliances and other issues in apartments
- Communicating effectively with property owners and residents to provide updates on maintenance activities, address concerns, and ensure a high level of satisfaction with caretaking services
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
Truck Driver
US Mechanical
04.2024 - 10.2024
- Operated a stake bed truck to transport construction materials, ensuring timely delivery and compliance with traffic laws and regulations
- Conducted routine vehicle inspections to maintain safety and optimal performance
- Picked up will call orders of pre-ordered goods at designated warehouse locations, drove a forklift, and learned specific hand signals for crane operations
- Gained expertise in securely strapping construction materials for safe transport
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Inspected truck for malfunctions and reported vehicle issues to management for corrective action.
Mobile Expert
T-Mobile
08.2023 - 12.2023
- Completed 3-month training to become a mobile expert.
- Troubleshot and debugged mobile applications to ensure optimal performance for customers and employees.
- Developed and implemented successful sales strategies to increase monthly phone plan sales.
- Provided exceptional customer service and advice to help customers choose the right phone plan.
- Built relationships with customers to ensure repeat business.
- Handled customer inquiries and complaints in a timely and professional manner.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
Shift Leader
Holiday station stores
05.2022 - 01.2023
- Insured compliance with local, state and federal regulations regarding the storage and sales of gasoline and other products
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Online business operator
First Choice Savings
11.2020 - 12.2022
- Developed and implemented comprehensive business plans to achieve strategic objectives and sales goals
- Conducted market research to identify new opportunities designed and implemented successful marketing strategies
- Oversaw financial operations including budgeting, forecasting and financial reporting
- Responsible for managing online store, product development, customer service, and website maintenance
- Drove revenue growth by identifying new market opportunities and developing targeted sales strategies.
- Utilized advanced analytics tools for better decision-making based on real-time insights from various aspects of the business.
Journey Leader
Noodles and Company
08.2021 - 05.2022
- Delivering beverages in food to guest insurance timely and accurate service
- Assisted with cleaning and arranging tables to create a welcoming organized dining environment
- Enhanced customer satisfaction by consistently delivering high-quality services and addressing concerns promptly.
- Informing guests about food ingredients, preparation times to accommodate dietary preferences and provide accurate information
- Established and maintained effective communication between the management team and staff
- Upholding sanitary and safety standards throughout all tasks to ensure a safe and healthy environment for both staff and guests
- Boosted team morale and productivity through regular communication, recognition of achievements, and fostering a positive work environment.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Customer Service Associate
Walgreens
08.2020 - 01.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
- Processed returns and exchanges efficiently, ensuring customer satisfaction and trust in the company''s policies.
- Trained new employees on company policies, procedures, and best practices in retail customer service delivery.
Education
High School Diploma - General Education
Minnesota Department of Education
12.2023
Skills
- Communication
- Fast paced
- Hard worker
- Team oriented
- Self sufficient
- Software Troubleshooting
- Technical skills
- Problem-solving
- Attention to detail
- Time management
- Customer service
- Leadership
- Strategic planning
- Housekeeping tasks
- Safety awareness
- Heavy lifting
- Truck loading
- Professionalism
Timeline
Truck Driver
US Mechanical
04.2024 - 10.2024
Mobile Expert
T-Mobile
08.2023 - 12.2023
Caretaker
Rooth property Managment
06.2022 - Current
Shift Leader
Holiday station stores
05.2022 - 01.2023
Journey Leader
Noodles and Company
08.2021 - 05.2022
Online business operator
First Choice Savings
11.2020 - 12.2022
Customer Service Associate
Walgreens
08.2020 - 01.2021
High School Diploma - General Education
Minnesota Department of Education
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