Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Samuel Sebastian

Las Vegas,Nevada

Summary

Dynamic supervisor with a proven track record at Fifth Avenue Restaurant Group, excelling in regulatory compliance and team building. Enhanced workplace safety through effective training and fostered a motivating environment, resulting in improved team morale. Skilled in inventory management and adept at resolving customer complaints, ensuring exceptional service and satisfaction. hard worker, always ready to learn.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor

Fifth Avenue Restaurant Group
Las Vegas, NV
08.2021 - Current
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Assessed company operations for compliance with safety standards.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Developed strategies to improve team performance and productivity.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Trained new employees on company policies, job duties, and performance expectations.

Assistant Manager

Pan Asian Restaurant
Las Vegas, NV
01.2020 - 07.2025
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Maintained a safe working environment by enforcing safety regulations.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided training to new employees on company policies and procedures.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.

Education

High School Diploma -

Cobach Preparatoria
Baja California Mexico
05-2019

Skills

  • Workplace safety
  • Regulatory compliance
  • Inventory management
  • Customer service
  • Team building
  • Employee training
  • Ordering
  • ServSafe certification

  • Relationship building
  • Reliability
  • Multitasking Abilities
  • Professionalism
  • Adaptability

Certification

  • Servsafe certification
  • Health card
  • tam card

Languages

English
Professional
spanish
Professional

Timeline

Supervisor

Fifth Avenue Restaurant Group
08.2021 - Current

Assistant Manager

Pan Asian Restaurant
01.2020 - 07.2025

High School Diploma -

Cobach Preparatoria

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Samuel Sebastian