Samuel Bangura
Garland,TX
Summary
Positive, compassionate, and dedicated individual with strong commitment to patient care and support. Possesses foundational knowledge of medical terminology and patient monitoring, coupled with skills in basic medical procedures and effective communication. Focused on providing exceptional patient care and contributing to positive healthcare environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Technician
Oklahoma Mental Health
01.2022 - 09.2024
- Supported discharge planning process by coordinating necessary resources and providing clear instructions to patients on follow-up care.
- Implemented time management strategies while managing multiple patient assignments, ensuring all received adequate attention and timely care.
- Facilitated patient mobility, helping them regain independence and improve overall wellbeing.
- Prepared patients for medical procedures by efficiently completing pre-operative tasks and providing clear instructions on what to expect during recovery.
- Educated patients on proper self-care techniques, promoting adherence to treatment plans and reducing readmission rates.
- Participated in ongoing professional development opportunities, staying current on best practices in patient care techniques and industry advancements.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Inputted accurate patient insurance, billing and payment information in Software.
Wellness Coordinator
Geniss Mental Health And Wellness Center
02.2019 - 12.2022
- Collected and tracked information about participation and outcomes of individual programs.
- Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
- Increased participation in wellness initiatives by effectively promoting and marketing available resources.
- Organized schedules for comprehensive group fitness programs.
Customer Service Representative
United Health Care
07.2017 - 12.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma - CARPENTRY GUTHRE JOB CORPS
Wilton High School
West Africa 11.2017
HIPPA FOR CARE PARTNERS
SendaRide Care Partner
09.2024
CPR/ AED/ First Aid - ( Adult/Child/Infant/ Choking/ AED/Injury&Universa
NationalCPRFoundation
09.2024
Skills
- Electronic Health Records (EHR) Management
- Medical Terminology
- Insurance Verification
- Data Entry & Patient Documentation
- Patient Intake & Screening
- Billing and Coding Assistance
- Confidentiality & HIPAA Compliance
- Technical Troubleshooting (Patient Portals, Telehealth)
- Empathy & Compassion
- Team Collaboration
- Cultural Sensitivity
- Patient Interaction
- Communication (Verbal and Written)
- Conflict Resolution
- Problem-Solving
- Multitasking
- Appointment Scheduling
- Customer Satisfaction
Certification
- CPR/AED Certification
Timeline
Patient Technician
Oklahoma Mental Health
01.2022 - 09.2024
Wellness Coordinator
Geniss Mental Health And Wellness Center
02.2019 - 12.2022
Customer Service Representative
United Health Care
07.2017 - 12.2018
High School Diploma - CARPENTRY GUTHRE JOB CORPS
Wilton High School
HIPPA FOR CARE PARTNERS
SendaRide Care Partner
CPR/ AED/ First Aid - ( Adult/Child/Infant/ Choking/ AED/Injury&Universa
NationalCPRFoundation
Similar Profiles
Timothy PriceTimothy Price
Medical Billing Specialist at Oklahoma Mental Health CouncilMedical Billing Specialist at Oklahoma Mental Health Council
Latoya WoodforkLatoya Woodfork
Lead Case Manager at Central Oklahoma Mental Health ServicesLead Case Manager at Central Oklahoma Mental Health Services
Andrea ClevengerAndrea Clevenger
Case Manager at Mental Health Association OklahomaCase Manager at Mental Health Association Oklahoma
RYAN HENSONRYAN HENSON
Manager of Support at Take Command HealthManager of Support at Take Command Health
Lara LewisLara Lewis
Special Education Teaching Assistant at Garland Independent School DistrictSpecial Education Teaching Assistant at Garland Independent School District