Samuel Shepherd
Maryville,TN
Summary
Dynamic professional with a proven track record at Mountaintop Golf and Lake Club, enhancing customer service and improving facility operations. Skilled in golf course management and fostering teamwork, I excel in creating positive environments and troubleshooting equipment. Demonstrated ability to boost efficiency and promote sportsmanship, embodying reliability and excellent communication.
Overview
1
1
year of professional experience
Work History
Outside Golf Operations
Mountaintop Golf and Lake Club
08.2023 - Current
- Conducted regular inspections of facilities to identify areas requiring maintenance or improvement efforts.
- Coordinated supply orders, storage and distribution for program.
- Helped staff customize plans for specific groups based on age or ability level.
- Enhanced customer service based on feedback from guests.
- Troubleshot and repaired issues with equipment.
Football Operations Assistant
Western Carolina University
01.2024 - 05.2024
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
- Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
Education
Bachelor of Science - Marketing
Western Carolina University
Cullowhee, NC05.2027
Bachelor of Science - Sports Management
Western Carolina University
Cullowhee, NC05.2027
Skills
- Golf course management
- Tournament organization
- Troubleshooting equipment
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
Timeline
Football Operations Assistant
Western Carolina University
01.2024 - 05.2024
Outside Golf Operations
Mountaintop Golf and Lake Club
08.2023 - Current
Bachelor of Science - Marketing
Western Carolina University
Bachelor of Science - Sports Management
Western Carolina University
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