Samuel Smith
Mansfield,TX
Summary
Proactive Hawaiian Falls Lifeguard with hands-on experience in emergency situations, food handling, and customer service. Skilled in maintaining safety, enforcing rules, and providing top-notch service in high-temperature environments. Brings strong communication, physical fitness, and a dedicated work ethic to ensure a safe and enjoyable guest experience. Loves to help and wants the best for costumers.
Overview
1
1
year of professional experience
Work History
Hawaiian Falls Cabana Attendant
Hawaiian Falls Water Park
05.2024 - 08.2024
- Increased repeat business by building rapport with guests and addressing their needs in a timely manner.
- Worked closely with VIP services and beverage team to promote high level of service.
- Delivered seamless and professional experience by assisting with tasks associated with cabana check-ins and check-outs.
- Demonstrated strong multitasking skills by managing multiple tasks simultaneously while consistently delivering exceptional service levels to guests.
- Contributed to team efficiency by assisting with inventory management and restocking supplies as needed.
- Assisted guests with special requests or accommodations, demonstrating flexibility and commitment to outstanding service.
- Provided essential information about resort offerings and local attractions to guests upon request, enhancing their overall stay experience.
Hawiian Fallas Life Guard
Hawiian Falls
05.2023 - 08.2023
- Interacted with patrons, addressing their needs and ensuring their safety.
- Communicated safety rules and instructions clearly to patrons.
- Assessing situations and make decisions especially when handling customer issues or operational challenges.
- Working with other lifeguards and staff to ensure safety.
- Handling disagreements or disputes among patrons and defusing tense situations.
- Managing shifts, breaks, and monitoring duties.
Hawwian Falls Food and Bev
Hawaiian Falls Waterpark
05.2023 - 08.2023
- Worked with Cashier and Register
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
Education
High School Diploma -
Legacy HS
Mansfield, TX05.2026
Skills
- Verbal and Written communication
- Attentive to Customer Needs
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Reliable and Trustworthy
- Professional Attitude
- Multitasking
- Organizational Skills
Timeline
Hawaiian Falls Cabana Attendant
Hawaiian Falls Water Park
05.2024 - 08.2024
Hawiian Fallas Life Guard
Hawiian Falls
05.2023 - 08.2023
Hawwian Falls Food and Bev
Hawaiian Falls Waterpark
05.2023 - 08.2023
High School Diploma -
Legacy HS
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